Senior Account Executive, Enterprise

Responsibilities

• Deep understanding of the customer environment to align to the business units for AI use cases.
• Presents product information to prospects, customers, and partners.
• Pipeline development through a combination of phone calls, email campaigns, and market sector knowledge/intelligence.
• Generates short-term results independently.
• Collaboratively strategizes for solving deal-level challenges.
• Creates and maintains a sales pipeline to hit and surpass goals within designated market sectors.
• Accurately forecasts quarterly revenue and delivers on that revenue.

• 5+ years’ experience of direct, outside sales, quota-carrying role selling enterprise software solutions (multi-million dollar transactions, 6-24 month sales cycles)
• Experience selling Cloud, SaaS and AI-based solutions in the following areas:
  Customer Experience (CX), Cloud Contact Center (CCaaS), Workforce Engagement Management (WEM), Customer Journey Analytics, Conversational AI (Bots and Virtual Agents) and AI Copilots, Customer Relationship Management (CRM), Service Management, etc.
• Proven track record developing strategic relationships within the enterprise account space, building executive relationships (C-level), driving innovation, growing new pipeline (organic and through the channel), and developing opportunity plans & strategic long-term account plans.
• Ability to effectively communicate our company’s strategic vision and unique capabilities to customers, connecting them to the customers’ business, and sharing a compelling plan on how we can help solve the customer's business challenges.
• Experience developing marketing and prospecting plans for territory growth, with a track record of new logo account development.
• Ability to be an advocate for existing customers while driving upsell and cross sell opportunities.
• Be a "High Energy", results-oriented achiever and a team player willing to work in a demanding and dynamic environment.
• Experience with team selling and leading a diverse set of talented individuals towards a common goal within an account.
• Proven experience understanding customer needs and being able to articulate complex technology solutions.
• Confirmed ability to lead complex sales cycle, with a track record of successful revenue attainment.
• Familiarity with the MEDDPIC selling methodology.
• BS or BA degree.
• Ability to travel up to 40%.