Services Sales Solutions Senior Manager​/Director - Public Sector

Overview of the Role

Services Sales Solutions Leads (SSSLs) are critical strategic thought leaders who empower Public Sector customers to transform into Agentic AI Enterprises. Your primary responsibility is to help clients understand the "why" before the "how," partnering with executive stakeholders to design customized strategic roadmaps and business cases that unlock the full potential of AI. SSSLs drive the pre‑sales motion by providing dedicated deal support to a pod of 1-5 sellers.

The role is designed to prioritize high‑impact sales enablement and pipeline conversion.

Operating with an intense bias for action, you move at war‑like speed to match fast‑moving mission requirements and dramatically accelerate deal velocity. In close alignment with Account Partners (APs), you will lead the pre‑sales discovery process, utilizing ruthless prioritization to qualify deals early, mitigate delivery risks, and focus strictly on high‑impact, high‑value opportunities.

As the strategic connective tissue across the business, you will orchestrate internal subject matter experts to validate these solutions, translating an ambitious vision into simplified, outcome‑based implementation proposals and tight, accurate Statements of Work (SOWs). You will own and execute "Vision to Value" sessions‑pre‑implementation strategy sprints focused on executive alignment, capability prioritization, and defining measurable KPIs.

In this role, your impact is measured by your ability to drive pipeline creation, influence bookings, scale our AI‑first transformation, and capture positive AP feedback. Ultimately, you act as the strategic anchor for our engagements—building the transformation stories that win industry awards and seamlessly transitioning the executive vision to the delivery team to ensure rapid mobilization and eliminate downstream friction.

• Strategic Customer Advisory & Engagement Shaping

  • Act as a trusted advisor to executive‑level customers, developing narratives that articulate the execution plan and timeline of the transformation program.

  • Prescriptively shape large, complex, and transformational engagements, moving beyond stated requirements to recommend the right path for customer success.

  • Ensure business value is defined and realized by translating executive‑level customer objectives into clear, executable implementation plans.

  • Uncover and articulate future opportunities to drive sustained customer value and Salesforce expansion.

  • Execute Phase 0 Frameworks:
    Conduct and execute strategic Phase 0 engagements for critical opportunities and complex or at‑risk accounts to accelerate pipeline velocity and protect customer investments.

• Cross‑Functional Collaboration & Deal Strategy

  • Partner closely with Account Partners to structure the deal’s financial strategy and implementation roadmap, and then co‑present the value and strategic outcomes directly to the client.

  • Partner with Services Sales Solution Architects, Business Strategists and other relevant roles, as necessary, on comprehensive pre‑sales discovery workshops, engaging functional stakeholders to understand the complete business challenge and desired outcomes.

  • Orchestrate Cross‑Functional
    
    Collaboration:
    
    Serve as the strategic connective tissue between Sales, Architecture, and Leadership. Actively run cross‑functional "Deal Clinics" to constructively stress‑test strategies and reduce late‑stage stalled deals.

  • Build Scalable, Reusable Assets:
    Focus strictly on high‑impact asset creation over high‑volume deck production; build reusable, scalable pre‑sales tools, methodologies and customer stories that enable Account Partners to effectively self‑serve.

• Setup Customers For Success

  • Contribute to high client satisfaction by ensuring the solutions you shape are set up for delivery success and align tightly with customer objectives.

  • Drive Strategic Account Health:
    Define customer objectives, mitigate delivery risks, and actively apply a disciplined Go/No‑Go (GNG) process to ensure we enter the right deals, the right way.

  • Embed Innovation & AI:
    Adopt an AI‑first framework. Integrate AI‑powered tools to scale velocity and quality.

• Key Performance Indicators & Success…