Key Account Manager; Mid West Region

Job Description

Job Description

Description:

This territory includes Illinois, Wisconsin, Iowa, Minnesota, and Missouri. The ideal candidate will live in Chicago, Minneapolis, Milwaukee and/or near a major airport within the region.

Duties / Responsibilities:

• Will be the primary contact with large comprehensive care centers/physician clinics providing medical care to individuals with Tuberous Sclerosis Complex (TSC). There are approximately 70+ such centers throughout the US. These centers diagnosis and treat individuals with this disorder. Specialties include Neurologists, Dermatologists, and Nurses.
• Develop, grow, and manage key account relationships with group physician practices including purchasing managers and practice managers for large dermatology groups, targeted institutional facilities, and other assigned accounts.
• Develops and maintains effective working relationships with key strategic accounts and stakeholders within each region. Communicates candidly and in a timely manner with management, brand leadership, medical (including MSLs etc.) and internal and external stakeholders.
• Collaborate with Market Access, Marketing, and Legal teams to develop pricing, rebate, and contract strategies for regional/national accounts as necessary.
• Conduct Business Reviews with targeted key accounts to drive utilization and optimization of product(s) offering
• Work closely with Medical Affairs and Marketing to develop relationships with Key Opinion Leaders. Conduct product presentations to HCPs. Organize technical presentations (re: formulary committees and lunch and learns) – coordinate and utilize medical, market access and product management when necessary.
• Participate in trade shows, and other events as required.
• Develop regional Plan of Action (POA) and participate in brand strategy implementation, including but not limited to product pull-through, prescriber identification, and champion development. Creates and implements a Key Account Management strategy and ensures alignment with and execution of territory account plans to achieve monthly, quarterly and annual product access and launch objectives.
• The KAM is responsible for working with the Market Access team in gaining optimal access for assigned products within his/her targeted accounts and territory.
• Focuses on customer excellence; actively seeks to discover and meet the needs of internal and external customers by building relationships and delivering innovative solutions.
• Participate and/or attend patient oriented events such as:
  Fun Runs, Charitable (Fund Raising) activities, and Regional Social activities.
• Maintain accurate account information in CRM and provider data as requested – prepare quarterly territory strategic review and performance reports (KPI monitoring).
• Maintain current industry knowledge and provide competitive intelligence and market activity feedback on industry issues and opportunities.
• Participate in other projects and duties as assigned.

Requirements:

• Bachelors degree in Marketing or life sciences is is a plus
• Minimum of 7 years' experience in the pharmaceutical/biotech/life-sciences industry with 5 or more years of Key Account Management
• The ideal Key Account Manager should have a strong knowledge base in how healthcare/pharmaceutical products are purchased, ordered, administered and established on formularies as well as understand the formulary process and reimbursement processes/policies of specialty products
• Demonstrated understanding of FDA and PhRMA promotional requirements as well as compliance & regulatory requirements
• Knowledge of reimbursement and access issues in healthcare required. Understanding of pharma strategies for private payor a plus
• Demonstrated verbal, written and presentation skills
• Previous experience in dermatology/neurology specialty or marketplace is preferred
• Overnight travel required; up to 60-70%
• Experience working in a small start up environment preferred
• Experience working in rare disease preferred