Customer Account Manager

Are you a customer-focused professional who enjoys solving problems, building relationships, and working with technical products instead of making cold calls? Launch your career with a unique opportunity where you’ll earn up to $71,000 or more in your first year and exceptional benefits with a company that invests in your growth with industry-leading training and a strong track record of promotion from within.

Bourn & Koch, a top-tier provider of machine tools for global manufacturing, is hiring a Customer Account Manager in Rockford, IL.

If you have a background in customer-service oriented sales
, and you want to get involved in a unique and niche industry, you have to apply for this position!

• Great Pay: Earn a base salary of $58,000-$65,000/year depending on experience, plus a commission package for individual and team goals. First-year team members could see up to $71,000 or more!
• Outstanding Benefits: Medical insurance is 90% covered by the company, dental and vision insurance, short-term and long-term disability, 401k with company matching, plus a great PTO policy!
• Employee Growth: Bourn & Koch’s in-house Learning and Training gives you the skills you need to get your career on the right track.
• 85% of Managers Promoted Internally: Work for and alongside someone who has done your job, knows your day-to-day, and understands what you need to be successful.
• In Business Since 1975
  :
  Fresh off of celebrating their 50th anniversary, Bourn & Koch continues to lead the charge in their industry with knowledge, experience, and innovation.

• Contact customers and prospect customers through, but not limited to, phone calls, email, mailings, fax and seminars to communicate opportunities to extend initiatives with the company.
• Interpret machine records for accurate quoting of OEM replacement parts.
• Following up with customers on quotes and orders to ensure customer satisfaction.
• Processing customer Orders.
• Prospecting for new customers to expand current customer base and increase market share.
• Up selling to field service or in-house repairs

Bourn & Koch, Inc. is an American machine tool manufacturer located in Rockford, Illinois. They specialize in gear manufacturing machinery and specialty machines and serve as the OEM for a long list of well-known, American-machine tool manufacturers of yesteryear. They provide repair parts and field service for a huge range of brands and manufacturers, and build new machines under their own Bourn & Koch, Blanchard, DeVlieg, Fellows, Mattison & Springfield brands.

Learn more about the company here!

All qualified applicants will receive consideration for employment without regard to the individual’s race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran, or any other characteristic protected by applicable law.