Director of Sales - CTA

Director of Sales

Fives
- Cutting Tool & Abrasives product line is actively seeking a Director of Sales to join the team. At Fives, we are all driven by a common calling, to prove that industry can do it! We work together daily to make industry an answer to all of the major technological, environmental, social and economic challenges of our time. For over 200 years, we've invented and designed the solutions and technologies that substantially and sustainably improve everyone's daily life.

The Cutting Tools & abrasives product line offers a complete range of custom engineered PCD & PcBN tooling and abrasive solutions. With a strong history based upon the legacy names CITCO Tools and Gardner Abrasives. Fives provides ultimate cutting and grinding solutions, expertly designed to fit each customer's unique requirements. With manufacturing and support operations located worldwide, Fives and it's Cutting Tools & Abrasives offers highly efficient technologies aimed at helping customers exceed objectives in terms of precision, high-performance, and reliability.

Compensation:
Competitive Salary plus bonus structure (rate offered will be commensurate with experience)

Your role will be to:

• Establish long-term strategic goals, build key customer relationships, apply value selling methodologies to align solutions with customer business outcomes, identify new markets and business opportunities, lead business negotiations and gain extensive knowledge and analysis of current market conditions using business and commercial intelligence and data.
• Establish new and maintain existing Sales channels along with targeted incentive programs. Building a highly performing commercial team and network utilizing modern tools and approaches, including driving the proper use of Salesforce CRM (Customer Relationship Management).
• Directly responsible for company revenue generation, forecasting and product pricing guidelines.
• Developing and maintaining a weekly activities management report including a detailed dashboard to track and communicate key commercial indicators to monitor the pulse of the commercial aspects of the business, market trends, customer trends, etc. Reporting should track the customer testing and development activities and risks and opportunities.
• Developing, coordinating and implementing marketing plans designed to increase existing business and to capture new opportunities. Establishing and maintaining marketing, communication, and event planning in collaboration with the Divisional MARCOM (Marketing Communications) team. Recommendation and definition of existing product performance updates and new product development targets.
• Drive business growth and market expansion by identifying and executing data driven sales strategies, uncover new revenue opportunities, and expanding market share across the CTA product portfolio.
• Lead commercial strategy and sales performance management, including pricing governance, sales forecasting, budgeting, KPI development, and incentive programs that align with corporate objectives and profitability targets.
• Leverage CRM and business intelligence tolls (Salesforce, SAP, and analytics platforms) to optimize customer segmentation, identify sales coverage gaps, strengthen pipeline management, and improve revenue forecasting accuracy.
• Develop and enable high performing sales channels by leading training initiatives for direct sales teams, agents, distributors, and partner networks to maximize product knowledge, customer engagement, and sales effectiveness.
• Champion customer experience and continuous improvement by overseeing customer satisfaction programs, analyzing market and customer feedback, and driving corrective actions to enhance service quality, retention and long-term business success.

Qualifications:

• Bachelor's degree (BA/SB) in Business or a technical discipline with an MBA preferred.
• Five years or more of sales management experience in a B@B sales environment.
• Extensive experience in cutting tools and/or abrasives and their application to machine tools.
• Must demonstrate the capability to be highly involved, manage details and successfully direct both sales and technical terms.
• Abil…