Security Supervisor, Security Services - Day Shift

Essential Duties and Responsibilities Supervises the daily function of 24/7/365 security operations over multiple geographic locations and in two states.

Supervises Security Access Specialist, valet personnel, the Security Operations Dispatch center, and Security Officers and Coordinators.

Performs investigation of security related incidents.

Performs intermediate and annual performance reviews as applicable for security department.

Helps establish operational procedures for Security activities such as security awareness, traffic control, security of physical property, security training, active assailant and other related disciplines.

Manages the Mercyhealth fleet assigned to Security to assure timely and appropriate licensure and safe operation of vehicles and assigned equipment.

Confers with representatives of leadership to formulate policies, determine need for programs, and coordinate programs with physical plant and patient safety activities.

Conduct in-services and environmental rounds for Mercyhealth and assures proper documentation for all.

Maintains proficiency with OSHA regulations, NFPA standards, Joint Commission standards and other regulatory agencies.

Conduct pro-active and reactive security assessments and reports on findings. Develop a plan of action as needed.

Monitor and trend reported security incidents and implement performance improvement activities based on such trends.

Confers with representatives of authorities having local jurisdiction, law enforcement and firefighting agencies to ensure cooperation and coordination of security activities.

Oversees and manages all projects where security systems are involved (e.g. access control, surveillance systems, alarms).Maintain compliance with The Joint Commission Environment of Care chapter.

Participate in facility Safety Committees. Maintain membership on other committees as assigned.

Establish and meet performance improvement goals for department.

Organize and promote initiatives to raise awareness about security best practices and conduct security training as requested.

Travel within Mercyhealth System will be expected.

Collaborate with DTS to ensure that physical security measures protect sensitive patient and organizational data.

Oversee contracts and relationships with vendors to ensure they meet organizational standards and expectations.

Collaborate with Emergency Management to develop and maintain emergency response plans and facilitate the necessary training and drills for preparedness.

Ensure that all staff are compliant with current training and job requirements.

Lead and/or participate in security related committees to discuss ongoing concerns, develop strategies, and share best practices across departments.

Promote a culture of safety within the organization, encouraging staff to report security concerns and incidents.

Collect, analyze, and issue reports on security related data including Workplace Violence.

Performs and oversees other security related tasks and duties as assigned.

Culture of Excellence Behavior Expectations To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality - Follows policies and procedures; adapts to and manages changes in the environment;
Demonstrates accuracy and thoroughness giving attention to details;
Looks for ways to improve and promote quality;
Applies feedback to improve performance;
Manages time and prioritizes effectively to achieve organizational goals.

Service - Responds promptly to requests for service and assistance;
Follows the Mercyhealth Critical Moments of service;
Meets commitments;
Abides by MH confidentiality and security agreement;
Shows respect and sensitivity for cultural differences; and effectively communicates information to partners;
Thinks system wide regarding processes and functions.

Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions;
Exhibits objectivity and openness to other's views;
Demonstrates a high level of participation and engagement in day-to-day work;
Gives and welcomes feedback;
Generates suggestions for improving work:
Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost - Conserves organization resources;
Understands fiscal responsibility;
Works within approved budget;
Develops and implements cost saving measures; contributes to profits and revenue.

Education and Experience Bachelor's degree preferred.

Three or more years of security experience required. Preferably in a health care related facility.

Knowledge in The Joint Commission Environment of Care, Life Safety & Emergency Operations chapters is preferred. Knowledge of NFPA Life Safety 101 and other related codes preferred.

Minimum of 3 years supervisory experience preferred.

Certification and Licensure Successful completion of International Association for Healthcare Security and Safety (IAHSS) Basic Security Officer certification within 4 months of start date.

Successful…