Field Service Technician

Job Title:

Field Service Technician (THIS WILL BE ABOUT 75% TRAVEL)

Job Description

As a Field Service Engineer, you will be responsible for installing, maintaining, repairing, and troubleshooting equipment at customer sites. You will act as a technical expert on all machines, serving both new and existing customers.

Your role will involve analyzing work orders, conducting tests, investigating complaints, and resolving problems to ensure customer satisfaction.

Responsibilities

* Analyze requirements and establish service by ordering and gathering components and parts.

* Complete installations and perform acceptance tests.

* Maintain rapport with customers by examining complaints and identifying solutions.

* Suggest improved methods and techniques and recommend system improvements.

* Keep equipment operating by following operating instructions and troubleshooting breakdowns.

* Perform preventive maintenance and call for repairs when necessary.

Essential Skills

* 5+ years of experience in troubleshooting machinery, both mechanical and electrical.

* Ability to read blueprints and schematics.

* Basic experience in PLC troubleshooting.

Additional

Skills & Qualifications

* Must be willing to travel 70%+ of the time, with weekends at home.

* For Rockford, IL facility :
Must be located within driving distance of Rockford.

Work Environment

This role involves a significant amount of travel, with a policy in place for trips. If the one-way trip is 600 miles or less or takes 10 hours, you may choose to rent a car, drive your own vehicle, or fly. Company credit cards are provided to cover expenses like hotels, air travel, and rental cars. A $60 per day meal allowance is provided, reimbursed regardless of actual spending.

Job Type & Location

This is a Contract to Hire position based out of Rockford, IL.

Pay and Benefits

The pay range for this position is $30.00 - $40.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Rockford,IL.

Final date to receive applications

This position is anticipated to close on Mar 5, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccom for other accommodation options.