Field Service Technician – Industrial Machinery

Field Service Technician | Rockford, Illinois

Direct Hire | 90% travel

Targeted pay rate: $27-40/hr depending upon qualification

(Weekly overtime is typically needed to meet project deadlines and client demands.)

Kelly Engineering seeks a skilled Field Service Technician to join our client’s team. In this role, the Service Technician installs, commissions, troubleshoots, and repairs the company’s machines at client sites.

• Install, commission, and service cutting-edge CNC machine tools, control systems, and associated equipment at customer locations around the globe.
• Interpret complex electrical, hydraulic, pneumatic, and lubrication schematics to diagnose and repair mechanical, electrical, and control systems.
• Perform precise geometrical leveling, alignment, and calibration using laser measurement tools to ensure optimal machine accuracy.
• Troubleshoot and repair major mechanical components such as spindles, gearboxes, drive systems, and ball screws.
• Configure and troubleshoot advanced axis control systems, tool changers, and automation features like TRAORI.
• Conduct acceptance tests, workforce training, and provide ongoing technical support to customer teams.
• Collaborate with engineering and service leadership by sharing feedback for product improvement and system reliability.
• Maintain detailed documentation of service activities, repairs, and recommendations.

• 5+ years of hands‑on experience servicing industrial machine tools or similar capital equipment.
• Strong mechanical, electrical, hydraulic, and control system troubleshooting skills.
• Ability to read and interpret engineering drawings, schematics, and technical manuals.
• Proficiency with diagnostic software, laptops, and field service tools.
• Excellent problem‑solving and customer communication skills.
• Able to lift up to 50 lbs, work in confined spaces, and operate in industrial environments.
• Willingness and ability to travel extensively, including internationally on occasion, with a valid passport.

• Experience with 5‑axis machining, including setup and TRAORI configuration.
• Knowledge of laser alignment systems for geometry and straightness measurements.
• Additional certifications in electrical, mechanical, or control systems.

• High school diploma or GED required.
• Technical degree, military technical training, or apprenticeship in engineering, electronics, or machinery preferred.

• Ability to work mostly first‑shift hours with overtime.
• Capable of working in diverse industrial settings, often at heights or in confined spaces.

• Medical, dental, vision insurance
• PTO
• 401k

All applicants applying for this job opening must be legally authorized to work in the United States and are required to have US residency at the time of application. Sponsorship is not available for this opportunity. OPT or H1B Visa is not being accepted at this time.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce.

Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.