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Senior Field Service Technician

Job in Rockford, Winnebago County, Illinois, 61101, USA
Listing for: Xylem
Full Time position
Listed on 2026-09-14
Job specializations:
  • Trades / Skilled Labor
    Maintenance Technician / Mechanic, Field/Service Technician, Wastewater Treatment, Utility Technician
Salary/Wage Range or Industry Benchmark: 30 - 35 USD Hourly USD 30.00 35.00 HOUR
Job Description & How to Apply Below

Join Xylem in the Global Mission to Solve Water!

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

At Xylem, we're helping solve the world's toughest water challenges through innovation, sustainability, and technology.

With more than 23,000 employees operating in over 150 countries, we develop solutions that move, treat, monitor, and protect the world's most important resource: water.

If you're looking for meaningful work where you can make a real impact every day, we'd love to hear from you.

Keep Critical Water Systems Running. Make an Impact Every Shift.

Senior Field Service Technician | Lemont, Illinois

Are you a mechanically inclined problem solver who enjoys working independently and taking ownership of critical operations?

We're looking for a Senior Field Service Technician to support water treatment operations at a major industrial customer site in Lemont, Illinois.

In this role, you'll be responsible for monitoring, maintaining, troubleshooting, and optimizing water treatment systems that are essential to the customer's daily operation. You'll work directly with pumps, motors, filtration systems, reverse osmosis equipment, and other water treatment technologies while playing a critical role in keeping operations running safely and efficiently.

Why This Role Is Different

Dedicated customer site with long-term equipment ownership

Work independently with a high level of responsibility

Exposure to industrial water treatment technologies

Combination of maintenance, troubleshooting, operations, and customer support

Personal Assigned Vehicle (PAV)

Opportunity to support a major refinery operation

Strong career advancement opportunities within Xylem

What You'll Be Doing Water Treatment Operations
  • Monitor and maintain 2 permanent water treatment systems at the customer site.
  • Complete operational rounds, readings, inspections, and system checks.
  • Record equipment performance data and operational information.
  • Support daily water treatment operations and system reliability
Maintenance & Troubleshooting
  • Replace cartridge filters and perform preventative maintenance activities.
  • Troubleshoot pumps, motors, and light electrical issues.
  • Support repair and maintenance activities on water treatment equipment.
  • Perform mechanical maintenance tasks and equipment inspections.
  • Assist with troubleshooting filtration and treatment systems.
  • Help identify and resolve equipment performance issues.
What We're Looking For

Required Qualifications
  • High School Diploma or equivalent.
  • 2+ years of industrial, mechanical, maintenance, field service, or water treatment experience.
  • Strong mechanical aptitude.
  • Experience replacing motors, pumps, or rotating equipment A PLUS
  • Basic electrical troubleshooting experience.
  • Strong attention to detail.
  • Ability to work independently with limited supervision.
  • Strong commitment to workplace safety.
  • Valid driver's license.
Preferred Qualifications
  • Reverse Osmosis (RO) experience.
  • Industrial water treatment experience.
  • Pump maintenance and troubleshooting experience.
  • Industrial maintenance experience.
  • Water and wastewater treatment operations experience.
Skills That Will Help You Succeed

Mechanical troubleshooting

Pump maintenance

Motor replacement

Water treatment operations

Reverse Osmosis systems

Filtration systems

Industrial maintenance

Problem solving

Independent decision making

Safety leadership

Attention to detail

Documentation and reporting

What We Offer

Competitive Compensation. Compensation, the estimated pay rate for the position is $30 - 35 per hour, depending on skills and experience. Starting pay is determined by several factors, including relevant experience, technical expertise, certifications, and overall qualifications.

Medical, Dental & Vision Coverage from day 1

401(k) with Company Match

Paid Time Off

Career Development Opportunities

Company Vehicle Program

Training & Professional Growth

Employee Wellness Programs

Xylem Watermark Volunteer Program

Opportunity to work with industry-leading water treatment technologies

Ready to Make an Impact?

If you're an experienced, mechanically inclined technician who enjoys working independently and keeping…

Position Requirements
10+ Years work experience
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