CNC Mechatronics Service Engineer — Haas Systems

Are You the Go-To Problem Solver for CNC Machines?

If you thrive at the intersection of mechanics, electronics, hydraulics, and pneumatics—and you love helping manufacturers stay competitive—this role is for you. HFO Chicago (a division of Morris Group, Inc., one of North America’s largest machine tool distribution networks) is the exclusive source for Haas CNC machine tools and rotary products across Northern Illinois and Indiana. Our mission: elevate productivity for precision manufacturers.

Imagine This You’re dispatched from home, keys to a company vehicle in hand (fuel covered), and head to a customer with a horizontal machining center that’s down. You reference online manuals, isolate a high-voltage issue, replace a component, run offsets and test parts, and then train operators on preventative maintenance. By day’s end, your documentation is complete and the spindle is cutting chips again.

Your Mission Install, commission, troubleshoot, and repair Haas CNC machines and controls at customer sites.

Use digital resources, technical manuals, and vendor support to diagnose complex issues quickly.

Capture accurate service reports, repair notes, and installation status for customers and internal teams.

Provide after‑sales technical support, customer training, and preventative maintenance.

Stay current on Haas product lines and broader machine tool technology.

Participate in onboarding focused on CNC repair and Haas systems; achieve factory certification within 12 months.

Collaborate with the Service Manager and tackle related assignments that support customer uptime.

Scope note:
Tasks listed are representative; similar duties may be assigned as logical needs arise.

What You Need Hands-on skill in mechanical/electrical repair or engineering (CNC experience preferred).

Required:

proficiency reading electrical schematics and technical drawings.

Tech-forward mindset: laptop, smartphone, and software fluency;
Microsoft Office a plus.

Clear, confident technical communication and presentations.

Ability to regularly lift 40–50 lbs and meet field-service physical demands.

Flexible hours with frequent regional travel and driving; dispatched daily from your home to customer sites.

Rewards & Support Competitive starting salary

Comprehensive health benefits with a zero‑premium medical plan option

Vision, dental, and company‑paid life insurance

Start with 3+ weeks of vacation
10 company‑paid holidays
401(k) with company contribution

Tuition reimbursement

Employee appreciation events and perks

Employee Assistance Program Core Competencies Mechanical Troubleshooting Skills
120/208/240/480 Voltage Systems Journeyman’s License Electrical Troubleshooting Electrical Repair High Voltage Systems Pneumatics Troubleshooting Service Maintenance  and Repair Skills Field Service ReadinessCNC Machine Setup & Changeover Industrial Electrical Systems Hydraulic Systems & Components Equipment Diagnostics & Troubleshooting Mechanical Systems & Component Repair Lockout/Tagout (LOTO)
Spindle Maintenance & Repair Electrical Schematic Reading Equipment Installation & Wiring Equipment Repair & Maintenance Equipment Installation Machine Safety Inspections Platforms, Tools & SoftwareCNC Mill (3-4 axis VMC) (Fanuc, Bridgeport, Mazak, ProtoTRAK, Haas, Okuma, Doosan, Kitamura, Makino, Brother, Hurco, Dmg Mori Seiki, Hwachon)
CNC Automation Solutions (Fanuc, Mazak, Haas, Siemens, Okuma, Makino, Dmg Mori Seiki, Fastems)
Voltage Detector (Fluke, Klein Tools, Amprobe, Extech, Southwire)
Multimeter (Fluke, Klein Tools, Amprobe, Extech, Southwire)
CNC Laser Cutter (Mitsubishi, Mazak, Trumpf, Amada, Cincinnati, Bystronic, Prima-Power, Hankwang)
CNC Lathe (2-4 axis) (Mazak, Haas, Okuma, Doosan, Takisawa, Dmg Mori Seiki, Samsung, Murata, Fuji, Nakamura, Hyundai -…