More jobs:
WCC Coordinator Weekend; Evening/Night PT
Job in
Rockford, Winnebago County, Illinois, 61102, USA
Listed on 2026-06-02
Listing for:
Rockford Rescue Mission
Part Time
position Listed on 2026-06-02
Job specializations:
-
Social Work
Crisis Counselor
Job Description & How to Apply Below
Job type
part-time
description
rate $21.00
oversee the delivery of services in the crisis program
- read staff log and guest files when coming on shift.
- serve as a receptionist by answering the phone and door.
- monitor meal, snacks and, cleanup of crisis guests.
- oversee the registering and checking in of guests on your shift.
- provide guests with emergency clothing and inform case manager of other clothing needs.
- assess the physical, emotional and spiritual needs of crisis guests; intervening whenever possible and referring when appropriate.
- document all activities and file appropriately (i.e., daily log book, incident reports and guest files).
- keep office clean and straightened.
- assist volunteers on your shift.
- counsel those individuals that fall short of meeting the program and spiritual expectations.
- model christ through your actions and words as you seek to help these individuals overcome conflict.
- look for opportunities to make referrals.
- be vigilant for any inappropriate behaviors, (i.e., smoking, drugs and/or alcohol possession or use, threats or physical violence, thievery and/or weapons).
- exhibit non-threatening conflict resolution amidst guest disputes.
- enforce program principles and procedures in a spirit of compassion and respect.
- document any and all corrective actions and file where designated.
- conduct random bunk checks to make sure everything is safe and secure. Make sure guests are in their appropriate bunks after hours. Document information regarding guests returning after curfew.
- manifest vigilance in helping to prevent any accidents, acts of violence, and/or any crisis situations from occurring.
- note any hazards or potentially hazardous situations and either correct or refer the issue to the case manager or homeless services supervisor.
- notify appropriate emergency personnel (medical, mental health, law enforcement, fire department, etc.).
- defuse and/or refer all incoming crisis telephone calls; documenting for follow-up.
- supervise guest intake and departure.
- attend weekly staff meetings as requested.
- attend any internal/external training or seminars, as suggested by homeless services supervisor.
- attend any required first aid, cpr, and/or fire safety training as scheduled by homeless services supervisor.
- monitor medicines needed by guests.
- oversee dinner and cleanup.
- perform related work and other duties when required and as assigned.
physical factors
- occasional lifting, moving, reaching, bending, twisting and stooping.
- ability to lift up to 30 pounds.
- frequent standing and walking.
- continuous sitting.
- take every opportunity to share the gospel of jesus christ with others.
- provide spiritual encouragement to staff, volunteers, guests, and
- residents.
- invest in the spiritual development of staff, guests, residents, and
- donors.
- pray for and with staff, volunteers, guests, residents, and donors.
- ensure actions and policies reflect the christian values and purpose of
- the mission.
- handle relational conflicts according to the staff covenant of romans 12:18 and matthew 18:15-19
- memorize monthly scripture, mission statement, and mission core values.
- participate in corporate prayer and scripture reading, staff chapel services, and all spiritual gatherings.
- support and attend annual mandatory evangelism in service training to
- grow in knowledge of leading others to faith in christ.
- participate in annual spiritual growth training through organization selected curriculum.
- minimum requirement high school or ged.
- must demonstrate compassion toward the poor, needy, and homeless.
- must manifest christian character traits of integrity, trustworthiness, responsibility, etc.
- must display respect, gentleness, and accountability when interfacing with crisis guests.
- must be teachable and function as a team player; willing to resolve conflicts with others in the appropriate and acceptable manner.
- must use good judgment.
- must be punctual.
- must be able to follow verbal and written instructions.
- must engage in safe and healthy work practices, both on the premises and off-site facilities. Must take an active part ensuring the safety, health and well-being of all of our staff, volunteers, and mission guests.
- j03 license required within 90 days of hire.
$21.00
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