WCC Coordinator; Evening

Oversee The Delivery Of Services In The Crisis Program

Rate: $21.00/Hr

• Read staff log and guest files when coming on shift.
• Serve as a receptionist by answering the phone and door.
• Monitor meal, snacks and, cleanup of Crisis guests.
• Oversee the registering and checking in of guests on your shift.
• Provide guests with emergency clothing and inform Case Manager of other clothing needs.
• Assess the physical, emotional and spiritual needs of Crisis guests; intervening whenever possible and referring when appropriate.
• Document all activities and file appropriately (i.e., daily log book, incident reports and guest files).
• Keep office clean and straightened.
• Assist volunteers on your shift.

• Counsel those individuals that fall short of meeting the program and spiritual expectations.
• Model Christ through your actions and words as you seek to help these individuals overcome conflict.
• Look for opportunities to make referrals.
• Be vigilant for any inappropriate behaviors, (i.e., smoking, drugs and/or alcohol possession or use, threats or physical violence, thievery and/or weapons).
• Exhibit non-threatening conflict resolution amidst guest disputes.
• Enforce program principles and procedures in a spirit of compassion and respect.
• Document any and all corrective actions and file where designated.

• Conduct random bunk checks to make sure everything is safe and secure. Make sure guests are in their appropriate bunks after hours. Document information regarding guests returning after curfew.
• Manifest vigilance in helping to prevent any accidents, acts of violence, and/or any crisis situations from occurring.
• Note any hazards or potentially hazardous situations and either correct or refer the issue to the Case Manager or Homeless Services Supervisor.
• Notify appropriate Emergency Personnel (medical, mental health, law enforcement, fire department, etc.).
• Defuse and/or refer all incoming Crisis telephone calls; documenting for follow-up.
• Supervise guest intake and departure.

• Attend weekly staff meetings as requested.
• Attend any internal/external training or seminars, as suggested by Homeless Services Supervisor.
• Attend any required First Aid, CPR, and/or Fire Safety training as scheduled by Homeless Services Supervisor.
• Monitor medicines needed by guests.
• Oversee dinner and cleanup.
• Perform related work and other duties when required and as assigned.

• Occasional lifting, moving, reaching, bending, twisting and stooping.
• Ability to lift up to 30 pounds.
• Frequent standing and walking.
• Continuous sitting.

• Take every opportunity to share the Gospel of Jesus Christ with others.
• Provide spiritual encouragement to staff, volunteers, guests, and residents.
• Invest in the spiritual development of staff, guests, residents, and donors.
• Pray for and with staff, volunteers, guests, residents, and donors.
• Ensure actions and policies reflect the Christian values and purpose of the Mission.
• Handle relational conflicts according to the Staff Covenant of Romans 12:18 and Matthew 18:15-19
• Memorize monthly Scripture, Mission Statement, and Mission Core Values.
• Participate in corporate prayer and Scripture reading, staff chapel services, and all spiritual gatherings.
• Support and attend annual mandatory Evangelism In Service training to grow in knowledge of leading others to faith in Christ.
• Participate in annual spiritual growth training through organization selected curriculum.

• Minimum requirement High School or GED.
• Must demonstrate compassion toward the poor, needy, and homeless.
• Must manifest Christian character traits of integrity, trustworthiness, responsibility, etc.
• Must display respect, gentleness, and accountability when interfacing with Crisis guests.
• Must be teachable and function as a team player; willing to resolve conflicts with others in the appropriate and acceptable manner.
• Must use good judgment.
• Must be punctual.
• Must be able to follow verbal and written instructions. Must engage in safe and healthy work practices, both on the premises and off-site facilities.
• Must take an active part ensuring the safety, health and well-being of all of our staff, volunteers, and Mission guests.
• J03 license required within 90 days of hire.