Case Management Analyst - Field - Chicago IL

Analyst, Case Management Field

We’re building a world of health around every individual – shaping a more connected, convenient and compassionate health experience. This field‑based position is in Chicago, Illinois and is part of Aetna’s Long Term Services & Supports (LTSS) team.

Must reside in one of the following Illinois ZIP codes: 60607, 60608, 60612, 60622, 60623, 60624, 60639, 60642, 60644, 60647, 60651.

• Manage a full caseload of waiver members.
• Travel 50‑75% of the time to meet members face‑to‑face and conduct in‑person home visits.
• Facilitate appropriate healthcare outcomes for waiver/LTSS members through care coordination, support, and education.
• Ensure compliance with contractual requirements.
• Utilize electronic health record systems and Microsoft Office tools.

• Minimum of two (2) years of case management experience.
• Proficient with Microsoft Office and electronic health record systems.
• Reliable transportation and willingness to travel up to 75% of the time; mileage reimbursed.
• Valid Illinois driver’s license.

• Case management and discharge planning experience.
• Managed Care experience.
• Experience working with HIV and AIDS populations.
• Multilingual language proficiency.

• Bachelor’s degree in a human‑services field (e.g., sociology, special education, rehabilitation counseling) or a non‑licensed individual with a master’s degree in a similar field.

Full time, 40 hours per week.

Pay range: $21.10 – $44.99 per hour or equivalent annual salary. Compensation is based on experience, education, geography, and other factors. The position is eligible for a CVS Health bonus, commission, or short‑term incentive program.

Comprehensive benefits package with medical, dental, and vision coverage; paid time off; retirement savings options; wellness programs; and additional resources per eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.