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Case Worker, Adult Protective Services - Full Time

Job in Rockford, Winnebago County, Illinois, 61103, USA
Listing for: Mercyhealth Wisconsin and Illinois
Full Time position
Listed on 2026-08-11
Job specializations:
  • Social Work
    Human Services/ Social Work, Community Health, Family Advocacy & Support Services
Job Description & How to Apply Below
OVERVIEW
   
     The Case Worker for Adult Protective Services (APS) adheres to the program rules, guidelines and policies set forth by the Illinois Department on Aging (IDoA). The APS Caseworker develops a written plan of care to mitigate the risk of abuse, implements needed services as appropriate and provides follow up services on an individual basis. The APS Caseworker conducts investigations of Abuse, Neglect, Abandonment, Financial Exploitation and/or Self-Neglect for adults 60yrs or older and adults 18y/o - 59y/o with a disability who reside in a domestic setting or a facility.

Schedule:

Monday-Friday

Shift: Days

ESSENTIAL DUTIES AND RESPONSIBILITIES
   
     - Conducts investigations of abuse, neglect, abandonment, financial exploitation and/or self-neglect within the specified time frame as set forth by the Illinois Department on Aging's (IDOA) Organization Standards and Responsibilities. Interviews alleged victims, alleged perpetrators, family members, providers and other collaterals as required.
     - Provides Case Work activities for clients and families: assesses client needs, develops a case plan and links clients to resources. Monitors the resources/interventions put in place to ensure needs are being met.
     - Provides follow-up activities on a monthly basis which includes coordinating care/services for the client, evaluating if current services are sufficient and assessing the risk for future abuse, neglect, abandonment, financial exploitation or self-neglect issues.
     - Completes the paperwork required by the IDoA Adult Protective Services program accurately and in a timely manner.
     - Negotiates difficult family situations using a variety of interview/assessment skills and involves the APS Supervisor or Lead Caseworker when appropriate.
     - Utilizes the court system for judicial procedures such as Orders of Protection, Evictions, Guardian ships or the like. Prepares the case and oneself to testify in court as necessary.
     - Coordinates with Waiver services such as Aging, DHS/DRS, DHS/DDD, MCO and the like per IDoA policies.
     - Participates in monthly M-Team meetings by presenting a case when scheduled to do so, offering constructive input to the group and incorporating recommendations in the Client’s case plan when appropriate. In addition, the APS Caseworker will take minutes when assigned and turn these in to the APS Supervisor or other designated staff within two weeks after the meeting.
     - Participates in Staff meetings: monthly APS meetings, monthly Older Adult Services all-dept meetings, as well as all-agency meetings, offering constructive input when appropriate.
     - Participates in IDoA and Mercyhealth required activities.
     - Completes annual required educational requirements for both IDoA/APS and Mercyhealth.
   
     EDUCATION AND/OR EXPERIENCE
   
     Bachelor’s or Graduate Degree in health or human services, social work, health care administration, gerontology, criminal justice, or nursing.
   
     OR
   
     An associate degree from an accredited program in health, nursing, social services, social work, health care administration, gerontology, disability studies, criminal justice or public administration and four years' experience in health or human services.
   
     OR
   
     An active licensed practical nurse license, with one year experience in health or human services
   
     OR
   
     Four years' experience with law enforcement or criminal investigation
   
     OR
   
     An approved waiver of educational requirements for intake workers and case aides through the IDoA
   
     AND
   
     Minimum three years of experience with assessment of needs for older adults (60+years) or those 18-59 who have a disability, preferred.
   
     The ability to negotiate difficult family situations using a variety of interview/assessment skills preferred.
   
     CERTIFICATION/LICENSURE
   
     Required IDoA coursework
   
     CPR/BLS within 6 months of hire.
   
     OTHER

SKILLS AND ABILITIES

Must be able to speak and write the English language proficiently
   
     Must be able to follow written/oral instructions
   
     PAY…
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