Import Operator

A growing international freight forwarder in the Wood Dale area is looking to add an Air & Ocean Import Operator to its expanding import operations team. This is a hands‑on role suited to someone who enjoys full‑cycle import operations in a fast‑paced, collaborative environment.

• Handle air and ocean import shipments A–Z, from pre‑alert through final delivery
• Coordinate with overseas agents, airlines, steamship lines, trucking providers, and customers
• Prepare and review import documentation (HBL/MBL, arrival notices, delivery orders, invoices)
• Track shipments and proactively manage exceptions and delays
• Work closely with internal customs brokerage and operations teams
• Maintain accurate shipment records and billing in Cargo Wise (CW1)
• Provide consistent, high‑level customer service to assigned accounts

• 3+ years of experience in air and/or ocean import operations within a freight forwarding environment
• Hands‑on experience working shipments end‑to‑end (A–Z)
• Prior exposure to Cargo Wise is strongly preferred
• Strong communication skills with customers and overseas partners
• Detail‑oriented, organized, and comfortable in a high‑volume setting
• Experience coordinating with customs brokers and final‑mile providers is a plus

• Salary up to $65,000 depending on experience
• Opportunity to join a growing import team with long‑term stability
• Hands‑on role with autonomy and ownership of shipments
• Supportive team environment with room to grow as the company expands

If you want a stable import role with real responsibility and the chance to grow alongside a developing team, this is a strong opportunity please apply or reach out to Jamie Watts on