Fulfillment Specialist - Rockford IL

Department: Distribution

Employment Type: Full Time

Location: HQ - Rockford, IL

Compensation: $19.50 / hour

Fernway’s Fulfillment Specialist will be responsible for fulfillment of cannabis orders for dispensaries across the state. This includes document preparation, picking & packing, organization of marketing materials, and delivery of Fernway products to cannabis dispensaries across Illinois.

• Detailed picking & packing of several orders daily, in accordance with state regulations
• Creation of transfer manifests and issuance of invoices within ERP system
• Correspondence with retail partners regarding delivery documentation
• Preparing & organizing labels of inventory items within secure vault space
• Improving speed & accuracy of fulfillment processes
• Safe and Compliant cannabis delivery as a driver of a delivery vehicle (up to 50%)
• Communicating well with supervisors and other team members
• Maintaining a clean and organized workplace
• Displaying a positive attitude, strong work ethic and a willingness to take on additional tasks, such as web-store fulfillments, packaging, warehouse management, etc., on an as-needed basis

Essential Job Functions

• Physically picking and packing orders on-site M-F
• Executing transactions within inventory-management system
• Preparing & organizing labels of inventory items within secure vault space on-site
• Improving speed & accuracy of fulfillment processes
• Maintaining a clean and organized workplace
• Operating the delivery vehicle in accordance with the laws, ordinances, and regulations of Illinois

• 21+ years old with a valid Driver’s License
• Exceptional attention to detail
• Strong verbal and written communication skills
• Strong customer service and interpersonal skills
• Self-starter with a positive attitude
• Familiarity with Metrc (preferred)
• Familiarity with the Google Suite (preferred)
• Enjoys spending time in the car
• Clean driving record
• Ability to lift up to 50 lbs.
• Ability to climb a ladder up and down
• Flexible schedule, with the ability to work overtime when necessary
• Ability to reliably commute and work on-site
• Ability to pass Cannabis regulatory pre-screenings
• Ability to successfully complete all required onboarding trainings
• A high degree of integrity and ethical conduct, always

• Generous annual leave: 13 paid holidays and up to 3 weeks PTO (hourly and salaried staff alike)
• Comprehensive health coverage: company-sponsored health, dental, and vision insurance
• Extra benefits: PSL, FSA, life insurance, 401(k) with match, discounted pet insurance and gym membership