Parent Pathways Mentor - Perth South

Parent Pathways Mentors work alongside parents and caregivers to co-create a personalised plan that reflects their individual goals, strengths, and circumstances. Whether a parent’s or caregivers goals relate to personal development, education, employment, or overall family wellbeing, mentors offer tailored guidance, local service referrals, and flexible, family-friendly support.

The focus is on removing barriers and building on strengths, helping parents and caregivers take positive, practical steps toward a brighter future for themselves and their families.

As a Parent Pathways Mentor you will:

• Deliver person-centred case management for eligible parents with young children, focusing on individual goals, strengths, and family circumstances.
• Identify and respond to both vocational and non-vocational needs, ensuring a holistic approach to support.
• Support parents and caregivers’ aspirations by offering tailored guidance and referring them to appropriate internal and external services as needed.
• Engage with local community organisations and service providers to develop strong referral pathways and meaningful opportunities for parents.
• Provide a calm, respectful, welcoming, and child-friendly service environment that fosters trust and sustained engagement.
• Practice empathy and understanding in all interactions to build trusted relationships and support parents and caregivers in achieving positive outcomes for themselves and their families.

We’re seeking someone who is:

• Passionate about supporting people from all walks of life
• A strong communicator with excellent interpersonal skills
• Resilient, adaptable, and proactive in solving challenges
• Able to balance empathy with accountability and outcomes
• Motivated by purpose and committed to positive, long-term outcomes
• Organised, reliable, and committed to meeting compliance requirements
• Demonstrated ability to work effectively and respectfully with a culturally diverse range of parents, caregivers, employers, education providers, community services, and colleagues, fostering inclusive and collaborative relationships.
• Willingness to travel to multiple work locations within a specific region.

Previous experience in employment services, case management, community services, is highly regarded — but not essential if you have the right attitude and transferable skills.

• Have full Australian working rights
• Be willing to obtain a National Police Check
• Have (or be able to pass) a Working with Children Check
• Have (or be willing to set up) a MyID account – formally MyGovID
• Have a Certificate III in Community Services or other relevant qualifications or demonstrated lived experience with a willingness to work towards obtaining a Certificate III in Community Services qualification.

Training Alliance Group (TAG) is a leading provider of employment and training services across Western Australia and a footprint in New South Wales. Through a range of government funded programs, including Workforce Australia, Inclusive Employment Australia, Transition to Work, Parent Pathways, Employability Skills Training and Self-Employment Assistance. TAG helps individuals overcome barriers and achieve long-term employment. Partnering with Registered Training Organisations (RTOs), ABV Training & Consulting (ABV) and Mining, Transport & Construction Services (MTACS), TAG also delivers nationally recognised vocational education in industries like business, construction, and community services.

With a strong focus on inclusion, quality, and real outcomes, TAG is committed to building futures through meaningful support, training, and job opportunities.

At Training Alliance Group, we value our people and invest in their growth, wellbeing, and success. When you join us, you’ll enjoy a range of benefits, including:

• Performance Incentives – Be rewarded for achieving great outcomes
• Employee Recognition Program – Celebrate milestones and success stories
• A well-structured fully supported induction program, with further development and training provided
• Refer-a-Friend Program – Earn rewards for helping us grow our team
• E…