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Receptionist, Administrative​/Clerical

Job in Rockland, Knox County, Maine, 04841, USA
Listing for: Department of Health and Human Services
Full Time position
Listed on 2026-06-27
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Clerical
Salary/Wage Range or Industry Benchmark: 17.73 - 25.53 USD Hourly USD 17.73 25.53 HOUR
Job Description & How to Apply Below

Office Associate II – Rockland

Salary: $17.73 - $25.53 per hour (includes 2.50% recruitment and retention stipend)

Core Responsibilities
  • Greeting/screening individuals coming into the office and asking questions to determine needs and referring to appropriate employee, unit or office for services;
  • Receiving, routing and transferring all incoming calls and documenting all walk‑in traffic on the electronic walk‑in log;
  • Troubleshooting equipment and advising others requesting technical assistance;
  • Scheduling conference rooms and interview rooms;
  • Issuing and tracking visitor access badges;
  • Processing outgoing and incoming mail;
  • Inventorying and restocking office supplies and equipment;
  • Training employees providing coverage for the reception area;
  • Other tasks, as assigned, which fall within the classification.
Minimum Qualifications

To qualify for this position, you must have training, education, or experience in office and administrative support work that demonstrates:

  • Competency in applying a solid knowledge of modern office practices to perform complex, varied office support tasks, and the ability to use independent decision‑making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures.
  • Skilled in the use of standard workplace equipment and applications (MS Word, Excel, Outlook, SharePoint, etc.).
  • Prior experience performing a broad range of administrative duties.
  • Prior experience working with customer service which involves direct face‑to‑face contact with clients.
  • Benefits

    Work‑Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime‑exempt employees receive personal leave.

    Health Insurance Coverage – The State of Maine pays 85%-100% of employee‑only premiums ($12,845.82 - $15,112.76 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.

    Health Insurance Premium Credit – Participation decreases employee‑only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.

    Dental Insurance – The State of Maine pays 100% of employee‑only dental premiums ($395.72 annual value).

    Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).

    Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including non‑birthing and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.

    State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

    Note:

    Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full‑time.

    Equal Opportunity Employer

    As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

    Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

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