Office Assistant II

Office Assistant II

Department of Health and Human Services (DHHS)

Opening Date:
August 18, 2026

Closing Date:
August 31, 2026

Position Number:

Location:

Rockland

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

As an Office Assistant II, you will be performing a variety of administrative support duties including typing, filing, making copies, answering telephones and other general clerical duties as needed.

These duties may include:

• Answering incoming phone calls
• Processing incoming and outgoing mail
• Filing of paperwork and documents
• Faxing, scanning and indexing documents
• Assisting in a back-up capacity for Regional Operations staff, in greeting/screening individuals coming into the office and asking questions to determine needs and referring to appropriate employee, unit or office for services. As well as receiving, routing and transferring all incoming calls and documenting all walk in traffic on the electronic walk-in log.
• Other miscellaneous administrative duties as assigned

In order to qualify, you must have training, education, or experience in office and administrative support work that demonstrates
1) competency in applying a general knowledge of modern office practices to perform routine, varied office support tasks often requiring the operation of technical office equipment, and
2) the ability to use independent judgment in prioritizing the work and selecting the most appropriate course of action within set procedures. All positions in this classification assume the qualifications of:
Office Assistant I.

Please submit a cover letter rating your skills in each of the following tasks/tools as: expert, skilled or novice.

• Outlook or comparable email applications
• Excel or comparable spreadsheet applications
• MS Word or comparable word processing applications
• Receptionist and customer assistance by phone
• Data entry (entering data and narratives)
• Keyboarding (words per minute)

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office for Family Independence (OFI) is responsible for administration of a number of programs and services, including Maine Care, Temporary Assistance for Needy Families (TANF), Supplemental Nutrition Assistance Program, Child Support, and Disability Determinations.

For additional information about this position, please contact Marcus Hatch ch

To apply, please upload a recent resume and a cover letter rating your skills in each of the six (6) areas in the Minimum Qualifications Section.

Please submit all documents or files in a PDF or Word format.

To request a paper application, please contact Mandy.

Hernandez

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. When you or immediate members of your family are ill, utilize 12 days of sick leave per year.
• Health Insurance Coverage – The State…