Office Assistant II

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State..Department of Health and Human Services (DHHS)
Opening Date:
August 18, 2026

Closing Date:
August 31, 2026

Job Class Code: 6538

Grade: 08 (Admin Svcs)
Salary: $16.07 - $22.25 per hour
** This is inclusive of a 4.00% recruitment and retention stipend
* New employees begin at Step 1, $16.07 per hour Position Number:

Location:

Rockland Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Core Responsibilities:

As an Office Assistant II, you will be performing a variety of administrative support duties including typing, filing, making copies, answering telephones and other general clerical duties as needed.

These duties may include:
• Answering incoming phone calls,
• Processing incoming and outgoing mail,
• Filing of paperwork and documents,
• Faxing, scanning and indexing documents,
• Assisting in a back-up capacity for Regional Operations staff, in greeting/screening individuals coming into the office and asking questions to determine needs and referring to appropriate employee, unit or office for services. As well as receiving, routing and transferring all incoming calls and documenting all walk in traffic on the electronic walk-in log.
• Other miscellaneous administrative duties as assigned

Minimum Qualifications:

In order to qualify, you must have training, education, or experience in office and administrative support work that demonstrates
1) competency in applying a general knowledge of modern office practices to perform routine, varied office support tasks often requiring the operation of technical office equipment, and
2) the ability to use independent judgment in prioritizing the work and selecting the most appropriate course of action within set procedures. All positions in this classification assume the qualifications of:
Office Assistant I.Please submit a cover letter rating your skills in each of the following tasks/tools as: expert, skilled or novice.
· Outlook or comparable email applications,
· Excel or comparable spreadsheet applications,
· MS Word or comparable word processing applications,
· Receptionist and customer assistance by phone,
· Data entry (entering data and narratives)
· Keyboarding (words per minute).Thinking about applying?

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Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office for Family Independence (OFI) is responsible for administration of a number of programs and services, including Maine Care, Temporary Assistance for Needy Families (TANF), Supplemental Nutrition Assistance Program, Child Support, and Disability Determinations.

Application Information:

For additional information about this position, please contact Marcus Hatch chTo apply, please upload a recent resume and a cover letter rating your skills in each of the six (6) areas in the

Minimum Qualifications Section.

Please submit all documents or files in a PDF or Word format.

To request a paper application, please contact Mandy.

Hernandez

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I…