Patient Service Coordinator- Behavioral Health Rockland

Patient Service Coordinator

Maine Health Behavioral Health is seeking a Patient Service Coordinator to join our highly functional, cross-coverage team in Rockland. This role manages complex scheduling for the practice and provides comprehensive administrative and office support for both patients and providers.

Our team is passionate about the care we deliver and works collaboratively to ensure patients receive timely, compassionate behavioral health services. The ideal candidate thrives in a fast-paced environment, values teamwork, and is committed to delivering exceptional patient experiences.

Key responsibilities include managing complex scheduling for patients and providers across the practice, coordinating appointments, referrals, and follow-up visits, providing administrative and clerical support to clinical staff, answering phones, responding to inquiries, and assisting patients with professionalism and empathy, maintaining accurate patient records, and collaborating with team members to support cross-coverage needs and maintain smooth daily operations.

If you are organized, detail-oriented, and excited to be part of a supportive team dedicated to behavioral health care, we encourage you to apply.

This position consists of 40 hours per week, day shifts. The Patient Service Coordinator role manages complex scheduling for the practice and is responsible for providing administrative and office support for patients and providers.

Required minimum knowledge, skills, and abilities (KSAs) include a high school diploma or GED preferred, no license/certifications required, two years of administrative patient service experience, and proficient computer skills preferred.

Maine Health is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

The pay range for this position is $21.09 to $27.12 per hour. Compensation for part-time positions is determined on a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE). In addition to base pay, Maine Health offers comprehensive benefits, recognition programs, career growth opportunities, and, where applicable, shift differentials or other incentives.