Regulatory Change Management Officer

Rockland Trust is a full service commercial bank and financial services company committed to helping our neighbors reach their financial goals. Founded in 1907 and headquartered in Massachusetts, we proudly serve individuals, families, and businesses throughout New England with a strong emphasis on personal relationships, local decision making, and community impact.

With a broad range of banking, wealth management, and investment solutions, Rockland Trust combines the resources of a growing financial institution with the personalized service of a community bank. Our longstanding philosophy-Where Each Relationship Matters-guides how we work with our customers, colleagues, and communities every day.

At Rockland Trust, our employees are at the heart of our success. We foster a collaborative, inclusive, and values driven culture that encourages professional growth, innovation, and worklife balance. We are deeply committed to community involvement, financial education, and creating a workplace where individuals can build meaningful, longterm careers.

The Regulatory Change Management Officer is a vital Second Line of Defense role within the Compliance function of the Risk Management (ERM) department. This individual will assist with the continued development and implementation of the Regulatory Change Management (RCM) Program across the enterprise and leverage the bank's Governance, Risk, and Compliance (GRC) tool to execute, maintain, and evolve the program to ensure the bank stays compliant with new and changing regulations.

As part of the Compliance Management Administration team, the RCM Officer will report to the Compliance Program Officer. The principal objectives of this role will be identify regulatory changes that could impact the bank and its operations, provide accurate assessments of the impacts to bank stakeholders, assist in developing regulatory implementation plans, and developing and maintaining a contact network of both public and private sector professionals that can be leveraged to help identify what prevailing regulatory changes/trends could affect the bank and its strategic objectives.

• Monitor federal and state banking regulations, regulatory guidance, enforcement actions, and industry developments
• Leverage the third-party authoritative sources, regulatory libraries, and industry contacts to monitor new and amended laws, regulations, and supervisory guidance across multiple regulatory bodies (e.g., CFPB, FDIC, FTC, SEC, State regulators)
• Track the lifecycle of the regulatory changes within the GRC tool and communicate the information to the appropriate stakeholder(s)
• Maintain and revise as necessary the Regulatory Change Management Program and procedures
• Conduct a risk and impact assessment of applicable regulatory changes and evaluate how the regulatory changes affect the bank's operations
• Lead cross-functional teams to ensure regulatory changes are understood, communicated and embedded in relevant processes and practices
• Assist business units with revisions to policies and procedures for alignment with the regulatory change requirements
• For business-unit led initiatives provide an advisory role, monitor the progress, oversee and ensure implementation of processes and practices before the enforcement date
• For compliance-led initiatives perform initial analysis, partner with stakeholders to develop a project plan, execute, confirm, and document all key milestones and project tasks are appropriately completed on or before enforcement date
• Design and monitor key risk and performance indicators (KRIs/KPIs) to understand if progress on RCM initiatives is outside of the risk appetite
• Prepare well-documented presentations and reports to communicate the status of regulatory changes to the business lines, Compliance Committee, Executive Leadership, and regulatory bodies
• Maintain and revise as necessary the RCM Program document and procedures
• Contribute to education and training programs to ensure employees understand and comply with regulatory requirements
• Assist with regulatory examinations and internal/external audit requests, including preparing materials, providing responses, and communicating with Examiners and Internal Auditors
• Actively participate in assigned cross-functional teams and Bank Committees such as the Compliance Committee and/or ERM Committee, as appropriate
• Enhance knowledge of regulations by attending educational workshops, reviewing professional publications, establishing personal networks, and participation in professional organizations and trade groups
• Attend public regulatory hearings, legislative sessions, and relevant conferences as necessary
• Support Management in the execution of the Bank's strategic goals and compliance risk management activities in accordance with the ERM framework
• Actively participate in the ERM department's mission to prevent, detect, and manage consumer compliance risk and promote a culture of compliance
• Provide other support as needed and remain…