HVAC Service Technician

HVAC Service Technician Job Description

Diagnose and repair heating and cooling systems in order to lead customers to informed, and confident buying decisions.

Key Duties:

• Complete HVAC residential service calls within your area of expertise.
• Establish customer rapport to instill confidence in team and deliver the right products and services.
• Ask proper lifestyle questions to troubleshoot system malfunctions.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Complete follow up calls assisting HVAC Service & Install departments
• Train and mentor HVAC apprentices to ensure quick, accurate repairs and installations.
• Explain replacement opportunities for aging, inefficient or underperforming systems.
• Maintain a clean, organized job site and well inventoried truck.

Requirements for our HVAC Service Technicians:

• Must have a current EPA universal certificate.
• Valid driver's license and clean driving record.
• Hold at least one state license or certification.
• Demonstrated proficiency in all Junior Service Technician abilities.
• Competent in the use of all tools and resources related to basic service calls.
• Knowledge of HVAC/Plumbing and gas codes and proper electrical and HVAC safety standards.

Why Choose Rodenhiser?

• You are prepared. Our in-house training provides you hands-on experience with state-of-the-art equipment.
• You are never rushed. Rodenhiser's scheduling ensures you will always have sufficient time to fully evaluate and fix the problem.
• You are never alone. Our team of nearly 100 experienced technicians create an in-the-field network you can always rely on.
• You are appreciated. Not just by the Rodenhiser team, but by so many satisfied customers you help every day.
• You have balance. Some field positions are eligible for flexible hours to best accommodate the needs of you and your family.
• You advance. We provide you a clear, concrete path to advancement so you can reach new heights. We are looking for nice people who want to grow with us.

What We Offer

• A career with purpose and growth in a respected, family-owned business.
• A supportive team that takes pride in helping clients and each other.
• Leadership that values your voice, your time, and your future.
• A culture where Nice People deliver Great Service – and it starts with you.

Rodenhiser Home Services is an equal-opportunity employer committed to fair and equitable pay practices. The expected base salary range for this position is $60,000-$125,000, based on responsibilities, experience, and other relevant factors. Employees may also be eligible for bonuses, commissions, or other variable compensation depending on their position. Total compensation is determined through a structured review considering experience, education, certifications, and licenses.

Comprehensive Benefits Package:

• Health & Wellness:
  Medical, Dental, Vision, Disability, Life, AD&D, MA PFML
• Time Off:
  Paid Vacation, Holidays, Parental Leave
• Financial: 401(k) match
• Growth:
  Tuition reimbursement, career development
• Perks:
  Product discounts and more

Join the team where your voice matters and your work makes a difference.

Equal Opportunity Employer, including disabled and veterans.