Operations Administrative Assistant

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Mission

The mission of BAC is to provide persons with disabilities innovative services and opportunities to achieve personal success.

Mission

The mission of BAC is to provide persons with disabilities innovative services and opportunities to achieve personal success.



Job Summary

The Operations Administrative Assistant performs administrative support activities for the Operations department. This role ensures smooth operation of day-to-day Operations tasks. Works closely with team members and leaders to help deliver major organizational projects efficiently. Leads and assists with administrative tasks, compliance requirements, document and information distribution, and communication support. The Operations Administrative Assistant must be detail-oriented, highly organized, have strong multi-tasking skills and have a passion for supporting the success of the organization.

Examples Of Essential Functions

The list of essential functions below is intended to be representative of the tasks performed within this job. Other duties may be assigned based on business need.

Executive & Administrative Support

• Manage calendars, schedule meetings, and coordinate appointments for the VP of Operations and department leadership.
• Prepare PowerPoint presentations and internal communications for department-wide distribution.
• Process expense reports and provide general administrative support across the Operations team.
• Maintain and update departmental forms, templates, and policy documents.
• Coordinate logistics for departmental meetings, training sessions, and team-building events.
• Conduct research and provide recommendations to streamline administrative and operational processes.

• Support day-to-day operational activities and assist with special projects as assigned.
• Collaborate with internal departments and external partners to fulfill operational and contractual needs.
• Represent the Operations Department on the Document Management Team Committee.
• Maintain accurate records and documentation for contracts, training, and operational activities.
• Track and manage employee training assignments and company initiatives via the HRIS system.
• Monitor and report Operations goal hours to support performance measurement.

• Assist in the development and execution of detailed, cross-functional program plans.
• Act as a key contributor to contract start-up processes, ensuring timely and accurate task completion.
• Coordinate the integration of new contracts and programs into internal systems, including Quality initiatives.
• Support specialized program needs such as production studies, training coordination, and team meetings.

• Assist in executing and updating Quality Control Plans to meet performance standards.
• Promote best practices and ensure adherence to Cleaning Industry Management Standard (CIMS) certification requirements.

• None

• High School Diploma
• Prior administrative experience.
• Must be able to pass a background screening for access to the work areas.
• Must pass a pre-employment drug screen.
• Must have reliable transportation.
• Must have and maintain a valid driver’s license. Must be able to pass a Motor Vehicle Report background screening.
• Must be able to work a flexible schedule including occasional weekends and evenings, as needed.
• Must be able to understand, speak, read, and write English language.

• Associate Degree in related field.
• 3+ years of experience in operations coordination, project support, or administrative roles.
• Experience with HRIS systems and quality/compliance frameworks is a plus.
• Experience working with individuals with disabilities is preferred.

• Ability to work with limited supervision.
• Good…