Services Manager - Vocational Rehabilitation

Position: Employment Services Manager - Vocational Rehabilitation
MISSION:

The mission of BAC is to provide persons with disabilities innovative services and opportunities to achieve personal success.

JOB SUMMARY:

Responsible for the efficient, effective, and safe operation of the Vocational Rehabilitation (VR), Youth Services, PACE School programming, Launch

IT and programs for BAC in compliance with all applicable rules, regulations, and laws. Ensures quality services and opportunities to provide more inclusive services to participants. Position is primarily focused on managing other people and ensuring compliance with regulations. Position requires extensive depth of expertise and knowledge and expertise in specialized functions or business areas that can be used to develop efficient and innovative ways to accomplish the organization's business strategies.

EXAMPLES OF ESSENTIAL FUNCTIONS:

The list of essential functions below is intended to be representative of the tasks performed within this job. Other duties may be assigned based on business need.

• Oversees the day-to-day managerial, and administrative operations of the VR, Launch
  
  IT, Youth Services, and PACE with a focus around transitioning individuals towards employment.
• Maintains BAC quality control systems through outcomes measurement and satisfaction surveys; evaluates data related to VR, Youth Services, PACE, and Launch
  
  IT programs. Provides and implements or recommends program changes as needed.
• Monitors and reviews all monthly ETS data trackers to ensure accuracy and completeness.
• Ensure departmental operations, records, policies and procedures remain compliant with regulatory and organizational standards.
• Addresses and resolves concerns involving participants, families, and stakeholders in a timely and professional manner.
• Represents BAC and develops professional affiliations with government, trade associations, community and business organizations and funding sources to benchmark, and create working relationships.
• Conducts tours for interested potential clients, families, funding sources and staff from other agencies to facilitate awareness of the Employment Transition Services department; provides program information.
• Responsible for directing all administrative functions in accordance with industry standards, regulatory agencies, and company objectives and policies.
• Seeks to understand and appropriately develop a long-range plan to continuously improve on the program offering, with the support of the Director of Employment Transition Services.
• Participates in various meetings and make presentations as required.
• Seeks to gain a better understanding of other programs within the ETS Department including the ADT/AWD and their funding sources.
• Fills in for Director for meetings, oversees the department and participates in the Service Review Team as needed.
• Helps with the creation, design and implementation or the expansion of new programming.
• Works on special projects as assigned.

Supervisory Responsibility:

• Selects, motivates, and evaluates personnel; provides or coordinates staff training and development; works with employees to correct deficiencies; implements discipline and termination procedures.
• Evaluates and monitors work methods and procedures; identifies opportunities for improvement and implements changes in collaboration with the Assistant Manager, Manager of ETS, and Director.
• Participates in the development and administration of budgets;
  Provides input to forecast of funds needed for staffing, equipment, materials, and supplies; may approve expenditures as appropriate and necessary.

MINIMUM QUALIFICATIONS:

• Bachelor's degree in human services, business, or related field.
• Four (4) or more years of progressively responsible experience working in care planning for individuals with disabilities (IWD), Vocational Rehabilitation, and Community Relations.
• Minimum of four (4) years of supervisory experience.
• An equivalent combination of education, certification, training, and/or experience may suffice for the above requirements.
• Must satisfy Florida Department of Children and Families (DCF) Level 2 background screening requirements.
• Must have a current Florida Driver's License and clean driving record.
• Must pass a pre-employment drug screening.
• Must have first aid, cardiopulmonary resuscitation (CPR), and automated external defibrillator (AED) certifications within the first 90 days of employment. Needs to satisfy eight hours of continuing competency units (CCU's) annually as specified by the Agency for Persons with Disabilities (APD). May be required to have or obtain additional formal industry certification(s) based on area of assignment.

PREFERRED QUALIFICATIONS:

• Experience and knowledge of Adult Day Training Programs with Individuals with Disabilities.
• Experience with grant management
• Experience with Vocational Rehabilitation services

In addition to meeting the minimum qualifications listed above, an individual must be able to perform each of the established essential functions in order to perform this job successfully.

KNOWLEDGE, SKILLS,…