Sales Associate

Overview

Responsible to perform a variety of customer service functions. Promotes additional purchases and good public relations.

Responsibilities

* Greets customers; provides product and program information, demonstrates product features and explains benefits.

* Strives to turn every potential consumer into a satisfied Badcock customer.

* Responds to customer inquiries.

* Takes, verifies and processes customer orders.

* Inputs customer sales orders and credit agreement/application information in the computer.

* Prepares and explains credit agreement.

* Accepts and inputs customer payments and returns correct.

* Sends correspondence and maintains store records as needed.

* Solicits additional business through telephone and card mailings.

* Post-delivery follow-up.

* Prepares merchandise price tags as required.

* Learns and complies with the company's loss prevention program, works in a safe manner, identifies and resolves unsafe conditions that may result in property damage or personal injury.

Additional responsibilities

* Performs such other duties and accepts such other responsibilities as are necessary and appropriate for the efficient operation of the store.

* Assist store manager in store maintenance, merchandising and display setup.

Qualifications

* High school diploma / GED, Bi
- Lingual a plus.

* Six months to one year retail sales, customer service experience.

* Ability to work flexibility involving work hours, including weekends.

* Ability to operate general office equipment.

* Computer data entry.

* Ability to use a calculator to perform fundamental math calculations.

* Ability to communicate effectively with customers, and personnel; assimilate information and make decisions; work under pressure in a detailed, organized manner.

* Ability to plan and organize daily work activities.

* Ability to work independently in the absence of direct supervisor.

* Ability to lift up to 50 lbs. to assist customers loading vehicles and merchandising on the sales floor.

* Ability to sit, lift, stand, walk, bend, twist, stoop and kneel.

Other

Environmental conditions

* Works indoors in a controlled environment. May be exposed dust and airborne particles.