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Accounts Receivable Representative
Job in
Rocklin, Placer County, California, 95765, USA
Listed on 2026-07-20
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-20
Job specializations:
-
Accounting
Accounts Receivable/ Collections
Job Description & How to Apply Below
- Deliver excellent service to internal teams and external partners
- Support core accounting operations with a focus on accounts receivable
- Reconcile and issue commissions to retail agents
- Manage and collect aged receivables
- Research and resolve payment discrepancies with a solutions-oriented approach
- Respond to customer inquiries via phone, email, and chat
- Review and verify statements, invoices, and payment requests for accuracy
- Record invoices and transactions in the accounting system
- Monitor accounts to ensure timely payments and follow up as needed
- Collaborate across departments to improve workflows and resolve issues
- Participate in special projects, including process improvements and automation initiatives
- High School Diploma or GED required
- Prior office or administrative experience preferred
- Strong written and verbal communication skills, with confidence interacting with agents, customers, and internal teams
- Analytical mindset with strong problem-solving skills
- A customer-first mindset with a commitment to delivering high-quality support
- Ability to review policy and account information, identify discrepancies, and take appropriate action
- Strong organizational skills with the ability to manage multiple priorities and deadlines
- Proficiency in Microsoft Office, Excel and web-based systems, with the ability to quickly learn and navigate new tools
- Comfortable working across multiple systems and platforms simultaneously
- Basic troubleshooting skills for common technical issues (headsets, connectivity, system access, etc.)
- Typing speed of at least 40 words per minute
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