Customer Experience Advocate ; Rocklin, CA
Job in
Rocklin, Placer County, California, 95765, USA
Listed on 2026-02-13
Listing for:
UGI Corporation
Full Time
position Listed on 2026-02-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
UGI Corporation - - - Responsibilities:
Respond to and process all customer calls in a prompt and professional manner;
Determine the probable nature of each call by listening carefully, researching customer records and asking questions for clarification;
Communicate clearly and respectfully with callers, restating information when necessary to ensure the customer's understanding;
Acknowledge and resolve customer concerns; promptly escalate complaints when needed;
Process orders, forms, applications, requests, and payments accurately
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