Instructional Tutor Center Technician

Tutor Center Support Staff

Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups.

Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all.

Under general supervision from assigned manager and general direction from instructional faculty, provides instructional support facilitates student tutoring; supervises and provides training to student workers and other short-term, temporary staff; supports Tutor Center colleagues; and assists in the development of Tutor Center policies and procedures; and provides purchasing, inventory, and maintenance duties for supplies, materials, and equipment.

Representative duties include assisting with the daily operations of the Tutor Center and study hall use in physical and virtual spaces; coordinating daily tasks and projects; providing assistance, support, and mentoring services to student workers and users, including conflict resolution; facilities, prioritizing, monitoring, and scheduling tutoring services and activities, including registration, attendance, and orientation; providing information regarding available services, policies, procedures, and in the purpose and use of materials and equipment;

developing, maintaining, organizing, and providing materials, handouts, instructional resources, and related materials; selecting, preparing, and setting up materials and equipment; referring students to District services or resources, as needed.

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

Education/Training:
Equivalent to the completion of the twelfth grade or General Educational Development (GED) supplemented by college level course work in an academic field.

Experience:

One year of increasingly responsible experience in an educational, training, or related environment.

Knowledge of concepts, principles, and techniques of tutoring and instructional support. Learning styles, disabilities, and challenges. Federal, state, and local laws, codes, and regulations regarding instruction and support of students, including, but not limited to, the Family Educational Rights and Privacy Act (FERPA) and the Americans with Disabilities Act (ADA). Basic inventory, bookkeeping, and purchasing processes and procedures. Record keeping principles and practices.

English usage, grammar, spelling, punctuation, and vocabulary.

Ability to perform general operational duties in support of the Tutor Center, including, but not limited to, operating office equipment and computers; maintaining and organizing supply and resource inventory; and supporting Tutor Center activities. Provide instructional support for students of diverse backgrounds, ages, abilities, learning types, and skill levels. Relate positively to students in a teaching and learning environment. Recognize student needs and make appropriate referrals for assistance and resources.

Mentor and guide students. Make presentations to groups. Adapt to changing technologies and learn functionality of new equipment and systems. Plan and organize work to meet schedules and changing deadlines. Compile information and statistics. Perform basic record keeping functions. Utilize office procedures, methods, and equipment, including computers, technology, and applicable software applications sufficiently to perform the duties of the classification, including those used in the Tutoring Center and Learning Management Systems (LMS).

Maintain confidentiality of information. Follow oral and written directions. Communicate clearly and concisely, both orally and in writing. Provide onboarding support, general work training, guidance, supervision assistance, and directs activities of students, temporary employees, or District staff, including recruitment and scheduling of tutors and volunteers. Establish and maintain effective working relationships with those contacted in the course of work. Work independently and collaboratively.

Apply District policies and procedures.

Environment:
Work is performed primarily indoors in an education center/classroom/laboratory setting. Physical:
Primary functions require sufficient physical ability and…