Land Rover Rocklin Assistant Sales Manager

Assistant Sales Manager

The Niello Company is seeking an Assistant Sales Manager to support our sales team and drive customer satisfaction. Candidates should bring strong communication skills, a professional appearance, and a proactive approach to meeting company production and quality standards.

• Driver’s License
• Clean DMV record

• High School Diploma or Equivalent

• Ability to read and comprehend instructions and information
• Professional personal appearance
• Excellent verbal/written communication skills
• Ability to meet company’s production and quality standards
• Basic technology skills (Email, Microsoft Office, Mobile Device, etc.)

• Spend time outdoors in weather and elements
• Spend time indoors in air‑conditioned areas
• Sitting on a regular basis
• Standing on a regular basis
• Walking on a regular basis
• Bending, twisting and/or stooping infrequently
• Kneeling and/or squatting infrequently
• Lifting 25 lbs. to 50 lbs.
• Infrequently reaching and/or lifting overhead
• Infrequently climbing stairs
• Repetitive hand/finger movement on a regular basis
• Grasping/grabbing with hands infrequently
• Pushing and pulling

• Devote himself/herself to ensuring customer satisfaction
• Determine management, production and quality requirements by asking questions and listening
• Attend company meetings as required
• Maintain a follow‑up system that encourages follow through with assigned projects
• Establish personal performance goals consistent with company standards of productivity and devise a strategy to meet those goals
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plan more effectively
• Understand the terminology of the business and keep abreast of technology changes in products and services
• Know and understand the federal, state and local requirements governing the company’s business
• Follow lawful directions from supervisors
• Understand and follow work rules and procedures
• Participate in performance management
• Interact well with others and be a positive influence on employee morale
• Uphold the company’s non‑disclosure and confidentiality policies and agreements
• Work evening, weekend and holiday hours as required

• Assist in directing and scheduling the activities of all sales employees, ensuring proper staffing at all times
• Ensure each customer is greeted quickly
• Assist in implementing and maintaining a prospect tracking and follow‑up system, including confirming appointments
• Desk deal when sales manager is non‑on‑duty
• Assist with factory orders when asked, placing orders for salespeople, amending and helping the sales manager place order calls
• Ensure dealership and car display are kept clean, neat and tidy and that cars are displayed properly morning and evening depending on shift worked
• Help salespeople close deals when necessary
• Communicate with new‑vehicle and used‑vehicle salespeople to ensure dealership policies and procedures are understood and followed
• Conduct sales training meetings as directed by the sales manager
• Assist the sales manager in developing improvement programs for salespeople who are having difficulty reaching their objectives
• Ensure salespeople maintain a high customer satisfaction rating
• Finance and prepare and execute F&I paperwork when Finance Manager is not on duty
• Follow up with CIT documents and work with banks on getting deals bought and funded

This document is intended to describe the general nature and level of work being performed by people assigned to this job. Responsibilities may include other duties as assigned and may be amended at the discretion of The Niello Company with or without notice.

The Niello Company is an equal‑opportunity employer that does not discriminate on the basis of actual or perceived factors protected by federal, state or local law. We support an inclusive workplace where team members excel based on personal merit, qualifications, experience, ability, and job performance.

Employment at The Niello Company is at‑will and therefore may be terminated, with or without cause, at any time by either party. This at‑will relationship remains in effect throughout an employee’s employment and may not be modified by any oral or implied agreement.

The expected pay for this position is $68,640 per year plus a bonus up to $160,000 per year and may vary based on location, skills, and relevant experience. Some positions may include additional compensation in the form of bonuses or commissions.

The Niello Company offers a competitive benefits package, including Medical, Dental, and Vision plans, as well as a Health Savings Account, Flexible Spending Account, Life Insurance, Disability Insurance, 401(k), employee discount program, and paid time off benefits that vary by position.