Executive Assistant – COO

Applicants must reside in the District of Columbia, Maryland, or Virginia. The position is hybrid.

Join Lafayette Federal Credit Union, a proud recipient of USA Today’s Top Workplaces of 2024 and 2025. We are growing and looking for exceptional talent to join our dynamic team. Our commitment to excellence and reputation as an employer of choice drives us to become the premier financial partner for our community.

Executive Assistant – COO

The Executive Assistant to the SVP/COO provides executive, administrative, and development support to the SVP/Chief Operations Officer, the Senior Management Team (SMT), and HR in carrying out the objectives of the credit union.

• Complete a broad variety of administrative tasks for the SVP/COO, including managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that may be confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel‑related meetings.
• Work closely and effectively with the SVP/COO to keep him well informed of upcoming commitments and responsibilities, following up appropriately.
• Plan, coordinate and ensure the SVP/COO’s schedule is followed and respected.
• Serve as a gatekeeper and gateway, creating win‑win situations for direct access to the SVP/COO’s time and office.
• Act as a bridge for smooth communication between the SVP/COO’s office and internal departments, demonstrating leadership to maintain credibility, trust and support with the senior management team.
• Provide leadership to build relationships crucial to the success of the organization and manage a variety of special projects for the SVP/COO, some of which may have organizational impact.
• Prioritize conflicting needs; handle matters expeditiously, proactively, and follow through on projects to successful completion, often with deadline pressures.
• Prepare reports and presentations.

• Serve as the Supervisory Committee and Credit Committee Liaison.
• Maintain discretion and confidentiality in relationships with all volunteers (e.g., Board, Supervisory Committee).
• Coordinate monthly meetings and lunches.
• Attend meetings and take minutes for the Supervisory Committee & Credit Committee.
• Ensure minutes are complete, accurate, prepared within three days of the meeting date, and signed by the appropriate individuals when approved.
• Provide administrative support to the Supervisory Committee & Credit Committee, including but not limited to: providing meeting notification and securing a quorum; adhering to compliance with applicable rules and regulations set in bylaws regarding board and board meeting matters, including advance distribution of materials before meetings; maintaining volunteer contact information; assisting volunteers with conference registration/reimbursement; assisting volunteers with travel arrangements, lodging, and meal planning as needed;
  
  providing secondary support to the President/CEO and Board.
• Perform other duties as needed or assigned by the VP of Human Resources, SVP of Administration, and/or SVP/COO.

Experience: Three to five years of similar or related experience.

Education: A bachelor’s degree or equivalent industry certifications recognized as equivalent to a bachelor’s degree (e.g., information technology certifications in lieu of a degree).

Interpersonal

Skills:

Work involves significant personal contact with others inside and/or outside the organization for first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Other

Skills:

Strong communication (verbal and written), organizational, analytical, and problem‑solving skills; excellent member relations skills; ability to function in a financial institution environment and utilize standard office equipment.

• Employer‑paid (99.9%) health insurance premium for single and family coverage (HMO Plan)
• Fully funded deductible (HMO Plan)
• 401(k) employer matching contribution
• Income protection with life insurance, short‑term and long‑term disability
• Paid time off, holiday leave & birthday leave
• Educational assistance
• Commuter benefits program and more

Pay: $57,000 - $67,500 annually, depending on experience and qualifications.

Lafayette Federal Credit Union is an Equal Opportunity and E‑Verify Employer. EOE/AA/DISABILITY/VETERAN.