Office Administrator

YOU:

• Act as if the universe is rigged in your favor
• See new responsibilities as opportunities
• Are happiest when busy
• Figure out how to fix it, not who's to blame
• See mistakes as opportunities to learn and grow
• Enjoy spreading joy

• Care more about attitude and work ethic than your experience
• Love to promote from within
• Have dynamic and interesting coworkers and customers
• Have faith in people's potential
• Make friends at work
• Take pride in all of our 5 star reviews

The Office Administrator I is responsible for performing a variety of administrative functions necessary for the successful operation of our Central Store Support (CSS) office. This position is the key frontline Customer Service to MOM’s CSS and supports various departments with organizational tasks and vendor/visitor welcoming. This full-time position is located in-office 5 days a week, typical hours are Monday-Friday 9:00am to 5:00pm.

• Answering, screening and routing incoming calls and taking messages.
• Sorting and distributing mail, shipping, and receiving packages.
• Working with building management to resolve issues.
• Maintaining lists and logs, including kitchen supply checklists, mailroom checklist, vehicle usage log, visitor log, etc.
• Welcoming new hires, assigning and activating key FOBs to employees.
• Addressing inquiries and responding via letter, phone, email, fax or personal contact.
• Maintain inventory of office/kitchen supplies, ensuring timely restocking.
• Completing daily lunch & supplies run to the Rockville Store location.
• Maintaining daily cleanliness of the kitchen (wiping down counters, tables, running the dishwasher, cleaning out the refrigerator, cleaning appliances, etc).
• Supporting MOM's culture at CSS with culture acknowledgement boards, email announcements, and monthly newsletter.
• Assist with the planning, coordination and execution of CSS employee engagement events.
• Handle E-receipt and gift card troubleshooting and issues.
• Handle licensing for new and existing stores, including food establishment, weights and measures, waste water discharge, fire, business, alcohol license, life/hazard and more.
• Assisting executive-level staff with administrative duties as needed, such as scheduling meetings, scanning/printing documents, etc.

• High School Diploma or equivalent
• 2+ years' experience in field or career
• Experience with Google Suite & Microsoft Office
• Strong customer service skills
• Excellent attention to detail, especially with communication (written and verbal) and meeting deadlines
• Ability to prioritize tasks that change frequently and manage unexpected demands
• Dependable and follows instructions
• Experience in a fast-paced work environment
• Professional appearance and demeanor
• Interest in company culture

The hourly range for this position is $20-23/hr we also offer a full range of benefits including:

• Paid Time Off, plus holidays
• Paid Pregnancy and Child Bonding Leave
• 30% employee discount
• exceptional medical, dental, and vision plans
• 401k with company matching
• and more