Order Compliance Processor - Federal Sales

Introduction

You’re a multitasker, capable of moving a mile a minute and keeping everyone else on track. There’s an art and a science to a well‑organized calendar—and nothing makes you happier than an empty inbox.

What We Do

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources.

You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Job Summary

Connection’s Federal Sales division is adding to our passionate sales support team serving the IT needs of Federal agencies and the U.S. military. With more than 25 years of service to the Federal Government, Connection is a proven, premier partner for procuring mission‑critical IT solutions across the country with technology that enhances growth, elevates productivity, and empowers innovation. The Order Compliance Processor supports the sales team with quality control, order fulfillment and contract compliance.

This role is an integral part of the success of the sales team and assists in account retention and growth. If you want to join our culture of integrity, teamwork, and mutual success, we would love to speak with you!

• Accurately performs quality control review of federal sales orders working with sales and other departments to ensure contract compliance. Releases orders for processing and fulfillment.
  • Reviews, per existing policies and procedures, the customer purchase order verifying sales order, for example bill to/ship to accounts, purchase order number, purchase order total, Contract compliance checklist.
  • Confirms system order accurately reflects quote and delivery order.
  • Releases order for fulfillment.
  • Electronically files documents for audit trail.
  • Possesses the ability to resolve issues utilizing company resources.
• Checks status of back logged orders and researches orders in the system that have not invoiced.
• Makes limited scope of corrections on sales order items that conflict with compliance.
• Performs all other duties or special projects as assigned.

• Basic computer knowledge with ability to operate keyboard for data entry.
• Working knowledge of Microsoft Office Suite with ability to create a document or simple spreadsheet.
• Attention to detail in composing, keying, and proofing professional business materials.
• Customer oriented with ability to listen to and anticipate needs of the customer.
• Articulate with ability to express oneself clearly and professionally in written and oral communication.
• Excellent written communication skills with ability to compose professional business communications via email, letter, and proposals.
• Detail oriented with item by item focus, meticulous attention to detail with ability to proofread for accuracy.
• Interpersonal skills with ability to work well with all levels of the organization.
• Organized state of mind with ability to document activities, anticipate problems, plan schedules and monitor performance according to priorities and deadlines.
• Good listening skills with ability to receive information completely and understand what is being said.