Victim Notification Admin Analyst (CENP

Come join a company that strives for Extraordinary People and Exceptional Performance!
Chenega Enterprise Systems & Solutions, LLC, a Chenega Professional Services
’ company, is looking for a Victim Notification Administrative Analyst (CENP) to work with FBI’s Child Exploitation Notification Program to help ensure that the FBI’s responsibility for timely notification is met. This position will provide full service administrative support to victim services providers (VSPs) within the VSD. The goal behind providing full scope support is to lighten the administrative load for the direct service providers to victims, provide one central location for data management and storage, and to help maintain data accuracy inside of FBI systems and VSD databases.

The victim notification analyst contractors shall develop expert knowledge on FBI systems, VSD databases and the Attorney General Guidelines for Victim and Witness Assistance in support of the FBI VSPs both in the field and at headquarters.

Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employee’s knowledge, critical thinking, and innovative solutions for our clients.

• The role of the front line victim notification analyst is to support FBI victim services providers for administrative duties in conjunction with case management and the VNS.
• Provides administrative support to VSD VSPs while also supporting other headquarters VSD employees. Answers phone, prepares reports, tracks work, manages email correspondence and maintains their schedule/calendar.
• Develops, writes and updates the VNS Standard Operating Procedure (SOP) document to include using the VSD SOP template.
• Provides typing/word processing support (including spreadsheet applications) to include composing internal and external routine/non-routine memos and correspondence with minimal direction; obtaining appropriate approvals. May generate labels using mail merge and graphs/tables using graphic software. Completes standard office forms; handles confidential subject matter frequently.
• Opens, reviews, prioritizes and takes action on incoming mail within three business days; sends mail using appropriate mail carrier; sends/receives faxes and makes copies when needed.
• Enters data, maintains information, manipulates and defines reports for specific tracking purposes (statistics, project status). May take the lead role in managing projects.
• Generates reports, evaluates data and makes recommendations/summarizing trends for supervisor review. Material may largely consist of confidential information; requires use of judgment and discretion.
• Serves as primary point of contact for clients and communicates using appropriate tact and discretion.
• Develops, sets up, maintains and retrieves organizational files and records that are generally electronic or manual.
• Keeps abreast of laws and regulations that apply to a particular staff function or field of professional expertise to maintain up-to-date compliance.
• Confers with appropriate internal and external offices to ensure that required procedures are followed.
• Analyzes complex data and extracts and defines relevant information; interprets data for the purpose of determining past performance; identifies issues, provides alternative solutions, and resolves problems.
• Processes information from the FBI’s official record management system (Sentinel), and SharePoint Sites located on the classified and unclassified enclaves.
• Serves as a liaison between the coordinators, unit personnel and management, as well as communicates using appropriate tact and discretion.
• Uses various software applications, such as spreadsheets, relational databases, statistical packages, and graphics packages to assemble, manipulate and/or format data and/or reports.
• Uses practical application of management analysis principles, procedures, and techniques in order to enhance experience and broaden knowledge for specific projects.
• Establishes effective…