Front Office Administrative Assistant

Job Description

Administrative Assistant for Mechanical Contractor providing commercial and residential heating, cooling, plumbing and electrical sales and service. Requires a self-motivated individual, with the ability to work independently and as a collaborative team member, with enthusiasm to learn and flexibility to changes.

• A minimum of 3+ years of experience in customer service for an HVAC or Plumbing Company
• Previous dispatching experience for HVAC or plumbing a PLUS!!
• Proficient in Microsoft Office (Word, Excel, Outlook) Excel skills are a must
• Excellent written and verbal communication skills
• Strong attention to details and accuracy
• Ability to multi-task, be detail oriented and organized in a fast paced environment
• Upbeat and friendly personality
• Professional attitude and appearance

• Answering all phone calls and direct them accordingly
• Greet and direct incoming vendors/customers
• Take deliveries
• Provide back up dispatching for primary dispatchers during lunch or busy periods
• Track/update COI’s
• Process payments/deposits
• Permits and Licenses
• Provide administrative support for sales staff by taking appointments and tracking leads and jobs
• Mail, filing, faxing, and scanning
• Will assist with other office needs as necessary

Full time Monday thru Friday 7:30am til 4:00pm - with benefits.

Employment is contingent upon drug testing. Qualified applicants may submit their resume with salary requirements.

Full service Mechanical Contractor located in Owings Mills, MD - Heating, Cooling, Plumbing and Electrical services for both Commercial and Residential. In business since 1995