Medical Scheduler

We are seeking a proactive, highly organized Scheduling Specialist to support our daily operational workflow and ensure seamless service delivery. In this dynamic role, you will serve as a primary point of contact for staffing shifts, managing schedule updates, handling client communications, and coordinating with field personnel.

salary: $20 - $23 per hour shift:
First work hours: 8 AM - 5 PM education:
High School

• Shift & Coverage Management: Staff open shifts promptly, coordinate new cases, and actively monitor schedules to eliminate coverage gaps.
• Client & Team Communication: Handle high-volume phone inquiries with exceptional professionalism, relay essential updates, and ensure field staff receive critical plan-of-care notes.
• Data Entry & Documentation: Accurately record shift changes, call notes, and operational information within scheduling databases and cloud repositories.
• Cross-Departmental Support: Assist administrative teams during peak operational hours to ensure high-quality, uninterrupted service.

• Experience: 1–3 years of administrative or office coordination experience. Experience in home care, healthcare operations, or high-volume staffing environments is highly desirable.
• Customer Service & Communication: Exceptional phone etiquette, active listening skills, and the ability to build rapport with clients, families, and internal teams.
• Technical Proficiency: "Computer savvy" with experience using cloud-based platforms and standard Microsoft software suite.
• Key Traits:
  
  Critical thinking, high attention to detail, conflict management skills, and the ability to thrive in a fast-paced environment.

• Microsoft Office
• Scheduling Appointments
• Handling Confidential Information
• Front Desk
• Answering Phones
• Maintaining Calendars
• Office Support
• Problem Solving
• Interpersonal Skills
• Organization
• Prioritizing
• MS Office
• Scheduling
• SCREENING

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including:

• medical
• prescription
• dental
• vision
• AD&D
• life insurance offerings
• short-term disability
• 401K plan

This posting is open for thirty (30) days.

Equal Opportunity

Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact