Reconstruction Estimator & Project Manager

Claims Loss Specialist / Restoration Estimator & Project Manager

Purofirst of Metropolitan Washington is seeking an experienced Claims Loss Specialist to join our restoration and reconstruction team. This is a full-time, salaried position with bonus opportunities, benefits, and a company vehicle. This hybrid role combines estimating, project management, customer communication, and job oversight from initial assignment through completion. Work may include insurance claim repairs, residential reconstruction, condominium and multifamily projects, commercial losses, and other property restoration work.

The right candidate will have Xactimate experience, project management experience, and a strong understanding of construction, repair scopes, and the restoration process. This is not strictly an estimating role. The Claims Loss Specialist is expected to take ownership of assigned jobs, prepare accurate estimates, communicate with all parties involved, sell the job and help manage the project through production and closeout.

Key Responsibilities:

• Manage assigned reconstruction projects from initial assignment through completion.
• Conduct site inspections and document damages with measurements, photos, notes, and scope details.
• Prepare accurate and detailed repair estimates using Xactimate.
• Communicate with homeowners, property managers, adjusters, TPAs, subcontractors, vendors, and internal team members.
• Handle estimate revisions, supplements, carrier feedback, and review requests as needed.
• Effectively present project scope and value to customers, securing customer approval and commitment to proceed with work.
• Coordinate with internal production teams to help move approved jobs into scheduling and execution.
• Assist with project planning, scope review, material needs, subcontractor coordination, and customer expectations.
• Monitor job progress and communicate updates throughout the repair process.
• Maintain organized documentation in company software and any applicable claim or program platforms.
• Help identify issues, missing information, delays, or scope concerns early and communicate them clearly.

Qualifications:

• Xactimate experience is required.
• Project management experience is required.
• Experience in insurance restoration, reconstruction, construction, property claims, or repair estimating is strongly preferred.
• Experience with condominium, multifamily, commercial, or property management-related work is a plus.
• TPA or insurance program experience is a plus.
• Strong communication, organization, and follow-through skills.
• Ability to manage multiple projects, deadlines, and priorities at the same time.
• Strong attention to detail and accuracy.

About Purofirst:

Purofirst of Metropolitan Washington is a locally owned restoration and reconstruction company serving residential, condominium, multifamily, and commercial clients throughout the region. We handle water, fire, smoke, mold, storm, and property damage restoration, along with repair and reconstruction services. We are a small, team-oriented company looking for someone who wants to take ownership of their work, communicate clearly, and contribute to the continued growth and success of the team.

Compensation: $60,000.00 - $80,000.00 per year

"We Build Careers" - Steve White, President and COO

With over 500 locations across North America and Canada, Puro Clean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Culture is very important to us. We want to make sure that we are the right fit for YOU!

"We are One Team, All In, Following The Puro Clean Way in the spirit of Servant Leadership"

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Puro Clean Corporate.