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Inbound Support Agent — Broker-Dealer Calls
Job in
Rockville, Montgomery County, Maryland, 20849, USA
Listed on 2026-08-22
Listing for:
Unisys
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep
Job Description & How to Apply Below
Unisys in Rockville is seeking a Support Center / Call Center Agent for a 12+ month assignment. You will work in an inbound call center, handling password resets and registration questions for industry professionals. Training includes shadowing and trainer feedback, with calls monitored early on.
Shifts run Monday-Friday from 8 AM to 8 PM EST. Average handle time is under 6 minutes, and calls are typically brief with rare upset interactions. Computer-bound role with queue expectations.
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