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Patient Services Call Center Specialist
Job in
Rockville, Montgomery County, Maryland, 20849, USA
Listed on 2026-08-22
Listing for:
Latitudeinc
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Latitudeinc is seeking a Call Center Representative to handle high-volume inbound and outbound calls, assisting patients, members, or providers with questions and delivering excellent service. The role requires documenting interactions in healthcare systems and verifying insurance information while maintaining confidentiality in line with HIPAA policies.
Hours are Monday-Friday 8am-5pm. The position emphasizes meeting performance metrics and collaboration with internal teams to resolve issues
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