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Health Advocate & Service Specialist

Job in Rockville, Montgomery County, Maryland, 20849, USA
Listing for: ROCS Grad Staffing
Full Time position
Listed on 2026-08-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 40000 - 52000 USD Yearly USD 40000.00 52000.00 YEAR
Job Description & How to Apply Below
Position: Health Benefits Advocate & Service Specialist

ROCS Grad Staffing in Rockville, MD is seeking a Customer Service Representative to help members with benefits, eligibility, and claims questions over phone and email.

You will document interactions, support enrollment updates, and collaborate with internal teams to resolve issues with empathy and accuracy. A strong communicator who can multitask in a fast-paced setting will thrive here, with a requirement of 1+ year call center experience and 40+ WPM typing.

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