Event Operations Supervisor

The Event Operations Supervisor performs professional, supervisory, and administrative work related to the operational planning and execution of City special events, festivals, concerts, ceremonies, races, and other community programs.

Reporting to the Special Events Manager, the position translates approved event concepts and program requirements into coordinated operational plans for sites, logistics, staffing, equipment, contractors, safety, permitting, and related support needs. The Event Operations Supervisor is responsible for the operational production and field execution of assigned events, while the Special Events Manager retains overall responsibility for program direction, event portfolio management, and strategic decisions.

The position oversees assigned events from advance planning through setup, operation, breakdown, and post-event review; supervises two Special Operations Technicians; coordinates operational partners; and manages assigned resources, contracts, documentation, and expenditures.

The position requires strong organization, sound judgment, attention to detail, advance planning, and the ability to manage multiple projects and deadlines independently. Considerable evening, weekend, and holiday work is required, particularly during major events and peak event seasons.

• Leads the operational planning, coordination, and execution of Citywide special events, festivals, concerts, ceremonies, races, and other assigned programs.
• Works collaboratively with the Special Events Manager and other Special Events staff to ensure operational plans are coordinated with overall event programming, schedules, vendors, staffing, communications, and other event components.
• Develops and maintains comprehensive event operations plans, including site layouts, setup and breakdown schedules, equipment requirements, staffing assignments, work orders, traffic and access considerations, safety measures, emergency procedures, and contingency plans.
• Manages event logistics from initial planning through event closeout, ensuring requirements, deadlines, and deliverables are identified, coordinated, documented, and completed.
• Directs and coordinates event site setup and breakdown and verifies that equipment, supplies, infrastructure, signage, access, and safety measures are correctly positioned and in place prior to the start of each event.
• Conducts site readiness inspections, identifies operational or safety deficiencies, and ensures issues are addressed before event areas open.
• Provides active onsite supervision during event setup, operation, and breakdown; monitors conditions and resolves or escalates operational and safety issues promptly.
• Anticipates operational challenges and develops appropriate contingencies for weather, equipment failure, contractor delays, staffing changes, site conditions, and other foreseeable disruptions.

• Identifies, coordinates, and obtains required permits, licenses, approvals, and authorizations for special events and ensures applicable requirements and conditions are incorporated into event plans.
• Develops and implements event safety and risk-management practices and coordinates operational and safety requirements with Police, Fire and Rescue, Public Works, other City departments, property owners, contractors, and applicable partners.

• Identifies event equipment and service needs and prepares specifications, scopes of work, cost estimates, and other technical information needed to obtain goods and services.
• Procures event contractors, equipment, and services in accordance with City policies and procedures.
• Manages event contracts and contractors, including coordinating schedules and deliverables, monitoring performance, verifying services, resolving issues, reviewing invoices, and processing timely payments with required supporting documentation.

• Coordinates event staffing requirements and conducts staff briefings and training to ensure personnel understand their assignments, schedules, communication procedures, safety requirements, and operational expectations.
• Supervises Special Operations Technicians and other assigned event staff, including directing, training, scheduling, assigning work, monitoring performance, and evaluating work activities.

• Manages the City’s special event equipment…