Extended Patient Support Associate - Residential

Extended Patient Support Associate - Residential

3 days ago Be among the first 25 applicants

We are seeking an Extended Care Associate to join our Men's Extended Care (MEC) team at Ashley’s private residential location based near Aberdeen, MD. We’re looking for a strategic, forward-thinking individual who can blend compassionate people‑skills with purpose-driven passion.

Ready to Lead With Purpose? If you’re a patient‑focused, compassionate, and driven professional who’s as passionate about people as you are about performance, Ashley Addiction Treatment is where you can make a real difference.

Apply today and help us transform lives — including your own.

At Ashley Addiction Treatment, We Believe Healing Happens When Compassion Meets Innovation. Founded In 1983 By Two Visionaries Who Knew Addiction Treatment Should Care For The Whole Person —not Just The Disease—Ashley Continues To Live Its Mission.

“To transform and save human lives by integrating the science of medicine, the art of therapy, and the compassion of spirituality.”

• 🕒 PTO:
  Generous PTO policy.
• 🎉 Paid Holidays:
  Up to seven annually, based on hire date.
• 🩺 Medical, Dental, & Vision Insurance:
  Starting the first of the month after hire.
• 💰 Generous HRA contribution with medical plan enrollment.
• 💼 401(k) with Company Match: $1-for-$1 match up to 6%.
• 💡 FSA Eligibility for pre‑tax savings.
• ❤️ Company‑Paid Life Insurance and Short & Long‑Term Disability.
• 🧘 Buy‑Up Life Insurance with spouse/child coverage options.
• 🎓 Tuition Reimbursement:
  Up to $5,250 annually after one year.
• 💆 Wellness Perks:
  On‑site gym, tranquil 1‑mile walking loop, and discounts on Massage & Acupuncture services.
• 🎟️ Perks & Discounts:
  Movie tickets, theme parks, events, online shopping, and more via Life Mart.
• 🌿 Spiritual & Emotional Wellbeing:
  Daily non‑denominational services and Employee Assistance Program (EAP).
• 🎊 Community:
  Employee events, inclusive culture, and 147 acres of peaceful waterfront property.

• Takes accurate attendance and tracks patient participation at scheduled activities.
• Is familiar with patient schedules for all programs.
• Performs scheduled rounds of the Men's House.
• Transports patients to and from our main campus in Havre de Grace, MD using Ashley’s vans and shuttles.
• Effectively addresses behavioral issues, documenting concerns in shift reports.
• Communicates important psychiatric and behavioral information to care teams.
• Facilitates and documents clinical groups and interventions as needed.
• Assists with AV equipment, documentation, and strategic department meetings.
• Participates in Crisis Prevention and clinical training sessions.
• Maintains safety, security procedures, and supports in emergency drills.
• Operates patient transport and practices proper radio etiquette.
• Follows standard operating procedures and department policies.
• Participates in interdisciplinary team functions and ongoing education for clinical roles.

• High School diploma or GED required;
  Associates or Bachelor’s Degree in Human Services preferred.
• A valid driver’s license with clean driving record required.
• CPR/BLS certification required.
• Prior experience working in SUD or behavioral health setting preferred.
• Recovery Coach and/or CPRS certification preferred.
• Crisis Intervention/de‑escalation training/experience preferred.
• Ability to maintain calm within the patient community during any emergency or drill.
• Working knowledge and acceptance of multiple pathways to recovery (12‑step, Peer Recovery, SMART, etc.).
• Demonstrates current, accurate knowledge of trends and issues related to recovery and wellness.
• Ability to set clear boundaries with patients.
• Speaks and acts in an ethical manner.
• Excellent customer service skills.

• Model and reinforce our mission, values, and culture of excellence.
• Protects patient privacy and upholds HIPAA compliance.
• Champions diversity, equity, and inclusion in all we do.
• Contributes with compassion, professionalism, and a shared sense of purpose.

Ashley, Inc. is an Equal Employment Opportunity / Aff… (EEO/AA / Veterans / Disabled Employer)

Entry level

Full‑time

Other

Mental Health Care, Individual and Family Services, and Non‑profit Organizations