Operations Consultant

Overview

Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers.

Travel Required: Yes, 70% local travel in the MD/DC Area

• Manage and own a portfolio of partner physician practices
• Serve as point of contact for portfolio care centers and provide routine and regular updates as they relate to the partnership
• Partner with physicians owners and focus on strategic planning & execution (VBC & FFS performance, same store growth, succession planning)
• Partner with Privia VBC and physician leadership to drive care transformation
• Track and manage metrics and goals related to finance, revenue cycle, productivity, clinical performance, value-based care and customer experience
• Review data, share best practices and coach Care Center teams on strategies to succeed in value-based care agreements with payers
• Drive growth and operational improvement to a portfolio of physician practices
• Facilitate, in coordination with each Care Center, the development and implementation of action plans designed to meet the Care Centers’ strategic plans and key performance initiatives as set by the medical group
• Review relevant reports and data with practices in order to maintain transparency with practices about their financial performance in order to drive performance and change
• Develop presentation materials, as appropriate, to communicate the status of actionable initiatives
• Evaluate and assist in re-engineering the practice workflow to streamline patient throughput and efficiency
• Mentor and coach practice administrators, in the management of their physician practice
• Engage company resources, as necessary, to meet the needs of the Care Center, serving as the project coordinator to ensure timely completion and delivery of requested deliverables
• Manage expectations with Care Centers as they relate to time frames and service delivery
• Assist in the development and execution of strategies aimed at driving growth, performance and revenue
• Assist in coordination and presentation of key, in-market, physician meetings for both primary care and specialty care providers
• Evaluate practice operations and offer strategic and constructive feedback for the benefit of the physician practice
• Maintain current knowledge of relevant health care topics and share information as appropriate
• Develop and maintain expert-level knowledge in key software platforms such as athena
  
  Health’s Performance Management System and electronic health record
• Provide top-notch customer service to physician practices to ensure issues are resolved and clients are satisfied
• Ensure that operations are conducted in accordance with applicable accreditation, statutory and regulatory requirements
• Aide in the transition of the physician practice from Fee-For-Service to the future Risk-based world of healthcare reimbursement
• Roll out and communicate new Privia initiatives
• Serve as an effective leader, offering constructive feedback and coaching to Associate Consultants and other MSO based teams with the constant goal of driving Care Center performance and service
• Provide oversight, coaching and mentoring to assigned Performance Associates

• Bachelor’s degree preferred. Healthcare Master’s or MBA highly preferred
• 5+ years of healthcare experience & prior Practice Management experience highly preferred
• Front-facing experiences with Physicians & Medical Group staff
• Quantitatively and financially proficient; must know how to read, interpret and explain financial data
• Comfort in functioning independently and autonomously and can effectively build a case to effect change. Demonstrates the judgment to appropriately escalate situations as necessary.
• Proj…