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Desktop Support HelpDesk/Support IT Support Technical Support

Tier 2 Desktop Support Specialist

Job in Rockville, Montgomery County, Maryland, 20849, USA
Listing for: Florida SouthWestern State College
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    Desktop Support, HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
An educational institution in Maryland is seeking a Tier 2 Desktop Support Technician to provide comprehensive support for hardware and software. Responsibilities include troubleshooting issues, provisioning equipment for new hires, and ensuring a smooth technical environment. The ideal candidate has a high school diploma, 3+ years of desktop support experience, and familiarity with Windows 10/11 and MacOS. A positive customer service attitude and relevant certifications are highly desired.
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