Information Support Technician

Information Support Technician (Job Number: 339586)

Textron Systems is seeking individuals from all disciplines to support the United States Marine Corps Advanced Reconnaissance Vehicle (ARV) program. For this program, Textron Systems has developed the Cottonmouth® ARV, a recon vehicle to be feared and a force‑multiplier armed to the fangs with advanced full‑spectrum reconnaissance and surveillance sensors. It’s expertly designed to defeat threats beyond line of sight and comes complete with cutting‑edge technologies that will keep adversaries up tonmouth was developed using a Modular Open Systems Approach (MOSA) that is Ground Vehicle Operating System (GVOS) based employing the Tactical Assault Kit Extended (TAK‑X) framework for easy capability integration.

This modern vehicle platform has superior mobility capabilities to tackle treacherous off‑road terrain and waterways while keeping Marines safe thanks to its advanced survivability suite and Human System Interface (HSI) focus. Amphibious mobility, unrivaled versatility, and electronic warfare capabilities define a vehicle that is adaptable, stealthy and thrives wherever enemies hide. Our teams are engaged in multiple cutting‑edge development programs for defense applications.

• Perform organizational, intermediate, and depot‑level maintenance on Advanced Reconnaissance Vehicle to the customer’s satisfaction.
• Install, upgrade, and remove products ensuring coordinative engineering field changes.
• Perform quality installation, operation, and maintenance on electronic equipment, integrated systems, subsystems, and various software operating systems.
• Analyze and evaluate products and related performance.
• Troubleshoot and diagnose system malfunctions to eliminate problems in minimum time.
• Accurately interpret schematics, wiring diagrams, and technical documentation, coupled with the ability to evaluate, isolate, and repair system malfunctions.
• Provide on‑the‑job training (OJT) as necessary.
• Act as a customer liaison and must always present a professional appearance and demeanor.
• Perform general logistics, reporting, and housekeeping in work area as needed.
• Practice ISO 9001 principles and concepts.
• Track and monitor parts procurement and inventory status.
• Perform other duties as assigned.

• Familiarity with multiple software principles, including virtual machines, operating systems (Windows, Linux), and the installation, removal, and troubleshooting of software.
• Familiarity with networking protocols (TCP/IP, Telnet, SSH, SNAP).
• Well versed and comfortable with customer expectations, policies, and business practices with a focus on high customer satisfaction.
• Ability to attend and pass a 5‑week OJT training course.
• Excellent oral and written communication skills.
• Ability to work with minimal supervision and multi‑task.
• Ability to travel to various work sites within the U.S. and overseas when required to support program needs.
• Must be able to obtain and maintain a SECRET Security Clearance.
• Must be able to pass a standard deployment physical and be willing and able to deploy overseas for periods of no less than 90 days when the program requires.
• Ability to work up to an 84‑hour work week (7 days per week, 12 hours per day) while deployed.

• Familiarity with military logistics systems, including COLTS and UAS‑I.
• Familiarity with customer and corporate expectations, policies, and business practices and high customer satisfaction orientation.
• Familiarity with military radios and communications protocols.
• Working knowledge of ISO 9001 principles and concepts.
• Comfortable with firewall configurations, CISCO network switches, RAIDs, Voice over Internet Protocol (VoIP), and integrated system administrative functions.
• Understanding of the operation and configuration of blade server arrays.
• Prior military experience, including deployments (desired plus).
• Prior Unmanned Aircraft System (UAS) maintenance experience (desired plus).
• Prior aviation maintenance and flight line support (desired plus).
• 2‑year degree in electronics, information technology, and/or military trade school graduate (desired plus).

This position is…