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IT Operations Lead: Desktop Support & ServiceNow
Job in
Rockville, Montgomery County, Maryland, 20849, USA
Listed on 2026-07-06
Listing for:
Dormont Manufacturing Co
Full Time
position Listed on 2026-07-06
Job specializations:
-
IT/Tech
IT Specialist, IT Project Manager, Systems Administrator
Job Description & How to Apply Below
Dormont Manufacturing Co is seeking a Deputy Project Manager to enhance our dynamic IT operations team in Rockville, Maryland. This role involves supporting daily desktop support operations, managing ticket workflows via Service Now, and ensuring service quality.
Ideal candidates will have at least 5 years of experience in IT management and proven team leadership abilities. The position requires strong SLA management skills, the ability to thrive in fast-paced environments, and a commitment to operational excellence.
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