Delivery Manager-Managed Services

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NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Enterprise Hosting Lead to join our team in Rockville, Maryland (US-MD), United States (US).

As the Enterprise Hosting Delivery Lead, you will own the day-to-day operational delivery and execution of Enterprise Hosting services. You will ensure hosting environments are reliable, secure, and efficient, supporting enterprise and business applications across on-premise and cloud-based platforms.

• Provide day-to-day leadership, team management, and oversight of project execution and service delivery for Enterprise Hosting services.
• Ensure Enterprise Hosting service delivery remains aligned with program objectives and customer priorities.
• Collaborate closely with direct reports, the user community, and government leadership to identify new hosting services and capabilities, including the resources required to implement and sustain them.
• Deliver clear and transparent communication on project timelines, resource needs, risks, and service status across organizational and technical boundaries.
• Establish and sustain a culture of continuous improvement, innovation, and value-driven service delivery across the Enterprise Hosting team.
• Work with technical leads and team members to manage and prioritize backlogs, translate customer requirements into actionable tasks, and validate completed work prior to delivery to the customer.

• Bachelor’s degree, or four (4) additional years of experience in lieu of a degree
• Minimum 12 years of experience in IT project management, delivery leadership, enterprise IT team leadership, or delivery of professional IT services supporting Federal Government clients.
• Minimum 3 years of experience leading or coordinating cross-functional teams (e.g., engineering, operations, and service delivery) in mission-driven environments, with responsibility for delivery outcomes, prioritization, and stakeholder coordination.
• Minimum 3 years of experience across at least three IT disciplines such as infrastructure, cloud platforms, storage, application development, and operations or engineering services, with the ability to integrate solutions across domains.
• Minimum 3 years of experience contributing to or leading IT strategy development or execution, including the adoption or scaling of modern practices such as Dev Ops, infrastructure as code, and/or microservices-based architectures, with measurable impact on delivery speed, reliability, or operational efficiency.
• Ability to obtain a Public Trust
• Must live within 60 miles of the client site in Rockville, MD.

• Demonstrated experience leading multidisciplinary teams supporting engineering, operations, and service delivery in dynamic, mission-driven environments.
• Experience across multiple IT disciplines, which may include infrastructure, cloud platforms, storage, application development, and operations or engineering services.
• Proven experience supporting and developing IT strategies, including introduction of modern IT practices and emerging technologies such as Dev Ops, infrastructure as code, and microservices-based architectures.
• Experience developing and applying project management processes, tools, templates, and documentation to support consistent delivery and governance.
• Demonstrated ability to prioritize and manage multiple initiatives simultaneously while ensuring timely and effective delivery across organizational and technical boundaries.
• Familiarity with Agile delivery methodologies, including Scrum and or Kanban.
• Strong communication skills, with demonstrated experience presenting information to senior leadership and government stakeholders.
• Demonstrated experience directing cross-functional technical teams and partnering with application development organizations to deliver integrated enterprise services.
• Background supporting broad portfolios of shared platforms and applications built on a mix of commercial products, custom software, and open-source technologies.
• Experience working in heterogeneous enterprise environments that include Windows and multiple Linux distributions, as well as containerized workloads deployed across on-premise and cloud infrastructure.
• Familiarity with IT service management concepts and operational best practices, including ITIL-aligned processes.
• Proven ability to assess end-to-end solution components, identify system integration dependencies, and recognize capability gaps that must be addressed to achieve future service performance and functional goals.
• General understanding of federal cybersecurity standards and compliance processes, including the NIST Cybersecurity Framework and Security Assessment and Authorization activities.

NTT DATA provides a reasonable range of compensation for…