Deskside Support Manager: Lead IT Ops & SLA Delivery
Job in
Rockville, Montgomery County, Maryland, 20849, USA
Listed on 2026-07-13
Listing for:
Dormont Manufacturing Co
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
-
Management
Job Description & How to Apply Below
Leidos, Inc. is looking for a Deskside Support Manager in Rockville, MD, to lead a team ensuring effective technical support. The position involves daily customer interactions, oversight of operations, and managing a team of 25-30 technicians.
The ideal candidate has extensive IT service experience, leadership skills, and a customer-first attitude. This role is critical for maintaining high service standards and ensuring quality delivery under established SLAs.
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