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IT Support Engineer Level 2; MSP
Job in
Rockville, Montgomery County, Maryland, 20849, USA
Listed on 2026-07-14
Listing for:
Landshark Recruiting
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
Windows Server, Systems Administrator, Network Engineer, Cloud Computing: Infrastructure & Operations
Job Description & How to Apply Below
Overview
We're seeking an experienced IT Support Engineer Level 2 to join a growing Managed Services Provider supporting small and mid-sized businesses across cloud, infrastructure, networking, and security environments.
What You'll Do- Provide Tier 2 support for MSP clients
- Troubleshoot Microsoft 365, Windows Server, networking, cloud, and security issues
- Support Azure, AWS, Active Directory, Group Policy, and virtualization platforms
- Configure and maintain firewalls, switches, wireless networks, and VLANs
- Assist with migrations, upgrades, deployments, and infrastructure projects
- Document client environments and technical solutions
- 4+ years of MSP experience
- Strong experience with Microsoft 365, Windows Server, Active Directory, and Azure
- Knowledge of networking, TCP/IP, DNS, firewalls, and virtualization technologies
- Strong troubleshooting, communication, and client-facing skills
- Microsoft certifications (AZ-104, MS-102, MD-102) are a plus
- Health, Dental, and Vision Insurance
- IRA with 3% company match
- PTO and Paid Holidays
- Performance bonuses and incentives
- Certification reimbursement and training opportunities
- Clear path for career growth and advancement
Apply today if you're looking to grow your technical skills, work with diverse technologies, and advance your career in the MSP industry.
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