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Junior Service Desk Technician - IT Support Career
Job in
Rockville, Montgomery County, Maryland, 20849, USA
Listed on 2026-07-14
Listing for:
JCS Solutions LLC
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
JCS Solutions LLC is seeking a Service Desk Technician to provide frontline technical support to users by phone, email, web-based tools, and in-person assistance in Maryland. This entry-level role handles Level 1 issues, documents incidents, and escalates complex problems while ensuring a positive customer experience.
You will troubleshoot hardware, software, applications, and devices, install and configure systems, and maintain thorough incident records in the ticketing system.
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